User's Manual
System components 241
• For information about supported operating systems, see IP Softphone
2050 User Guide (NN43119-101).
• Perform the software version upgrade for IP Softphone 2050 manually.
The technician must do this at the PC. The Voice Gateway Media
Card does not download any software to the IP Softphone 2050. The
isetShow command on the Voice Gateway Media Card displays the
current version of any registered IP Softphone 2050.
•
The IP Softphone 2050 does not have an ACD Supervisor headset
jack. Agent walkaway is supported with the Nortel Enhanced USB
Adapter (desktop) and the Nortel Mobile USB Adapter (mobile).
• An IP Softphone 2050 does not register against a TN configured for
any other type of IP Phone.
•
Soundcard audio is supported only for incoming call notification. Nortel
supports USB Headset Adapter for the speech path.
• 5 menu options available on the IP Phone 2004, not required on the IP
Softphone 2050, are
— Volume adjustment
—
Contrast adjustment
—
Key click
System components
The IP Softphone 2050 is comprised of an external Universal Serial Bus
headset adapter (Nortel Enhanced USB Adapter [desktop]) and a software
application installed on the user PC. The IP Softphone 2050 also supports
a mobile adapter (Nortel Mobile USB Adapter).
Table 36 "IP Softphone 2050 package components" (page 241) lists the IP
Softphone 2050 package components.
Table 36
IP Softphone 2050 package components
Component Code
Nortel Mobile USB Adapter
Nortel Mobile USB Adapter Monaural Headset IP Softphone
2050 Kit includes
NTEX14MD
• IP Softphone 2050 application software CD/ROM
NTDW83BA
• Nortel Mobile USB Headset Adapter with Monaural
Headset (Non-RoHS)
NTEX14MB
Nortel Mobile USB Headset Adapter (no headset) NTEX14MA
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.07
5 February 2009
Copyright © 2003-2009 Nortel Networks
.