User's Manual

493

Appendix

IP Phone diagnostic utilities

Contents

This section contains the following topics:

•

“Introduction” (page 493)

•

“Text-based diagnostic utilities” (page 493)

•

“Graphic-based diagnostics utilities” (page 524)

Introduction

Two methods of accessing IP Phone diagnostic utilities are text-based

and graphic-based. The IP Phone 2001, IP Phone 2002, IP Phone 2004,

IP Audio Conference Phone 2033, and IP Phone 1110 use a text-based

method to access diagnostic utilities. For information about diagnostic

utilities for the IP Phone 2001, IP Phone 2002, IP Phone 2004, and IP

Audio Conference Phone 2033 , see “Network diagnostic utilities” (page

494).

The IP Phone 2007, IP Phone 1120E, IP Phone 1140E, and the IP Phone

1150E use a graphic-based method to access Local Diagnostics through

the Local Tools menu. For information about Local Diagnostics for the IP

Phone 2007, see “Local Diagnostics for the IP Phone 2007” (page 524).

For information about Local Diagnostics for the IP Phone 1120E, IP Phone

1140E, IP Phone 1150E, see “Local Diagnostics for the IP Phone 1120E,

IP Phone 1140E, and IP Phone 1150E” (page 529).

Text-based diagnostic utilities

Network diagnostic utilities are accessible on IP Phone 2001, IP Phone

2002, IP Phone 2004, IP Audio Conference Phone 2033, IP Phone 1110,

and to isolate voice quality and network performance problems.

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 02.07

5 February 2009