User's Manual

524 IP Phone diagnostic utilities
• prints the IP Phone IP address and the Voice Gateway Media Card
address, and generates an NPR0503 message
• the IP Phone is not registered with the Call Server and generates an
NPR0048 message
• the IP Phone is registered, but the Call Server is not responding, and
generates an NPR0503 message
Graphic-based diagnostics utilities
Graphic diagnostic utilities are available on the IP Phone 2007, IP Phone
1120E, IP Phone 1140E, and IP Phone 1150E.
For information about diagnostic utilities for the IP Phone 2007, see “Local
Diagnostics for the IP Phone 2007” (page 524). For information about
diagnostic utilities for the IP Phone 1120E, IP Phone 1140E, and IP Phone
1150E, see “Local Diagnostics for the IP Phone 1120E, IP Phone 1140E,
and IP Phone 1150E” (page 529).
Local Diagnostics for the IP Phone 2007
To access the Local Diagnostics menu on the IP Phone 2007, tap the
Tools icon then tap the Local Diagnostics menu entry. The Local
Diagnostics menu displays the following items
•
Network Diagnostic Tools
•
Ethernet Statistics
•
IP Network Statistics
•
IP Set&DHCP Information
You can press the Return soft key in any submenu item screen to return
to the Local Diagnostics submenu. Therefore, you can gather information
and run tests without exiting and reentering the Local Diagnostics menu.
Use Procedure 134 “Using Network Diagnostic Tools” (page 524) to
access Network Diagnostic Tools.
Procedure 134
Using Network Diagnostic Tools
Step Action
1 Tap the Tools icon.
2 Tap the Local Diagnostics menu entry.
3 Tap the Network Diagnostic Tools soft key.
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 02.07
5 February 2009
Copyright © 2003-2009 Nortel Networks
.