User's Manual

412 Features
Soft keys
You can assign a maximum of nine functions to the four soft-labeled,
predefined soft keys. Because the soft keys are predefined, the user
cannot change the key number assignment. Functions are assigned to the
soft keys in layers in LD 11.
The Message Waiting key is numbered 16.
Functions mapped to key numbers 17 to 26 are assigned to the four soft
keys. Labels for the soft keys appear in the display area.
For a description of the IP Phone function assignment for each soft key,
see “IP Phone context-sensitive soft keys” (page 679).
IP Phone 1150E feature key number assignments
This section describes the following keys supported on the IP Phone
1150E
•
“Self-labeled line/programmable feature keys” (page 412)
•
“ACD fixed feature keys” (page 412)
•
“Soft keys” (page 413)
Self-labeled line/programmable feature keys The IP Phone 1150E has
six self-labeled line/programmable feature keys, which can support up to
12 DNs or features on two pages. When a call is presented on a feature
key which is not currently shown, the message Shift for Call appears in the
display area. Press the Shift/Outbox key to access the second page of a
feature or DNs, or to access any Expansion Module 1100s attached to the
phone.
The six self-labeled line/programmable feature keys are numbered 0 to 5
for the first key page, and 6 to 11 for the second key page.
When key 0 is programmed as the ACD In-Calls key, the default features
are assigned to the Automatic Call Distribution (ACD) fixed keys.
ACD fixed feature keys
Key numbers 12 to 15 are used for the ACD fixed features. See Table 98
"ACD default Agent fixed feature keys" (page 413) for a list of the ACD
default Agent fixed feature keys or Table 99 "Supervisor fixed feature
keys" (page 413) for a list of Supervisor fixed feature keys.
For a description of supported call features, see “Call features” (page 681).
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 05.06 30 April 2010
Copyright © 2003-2010 Nortel Networks. All Rights Reserved.
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