User's Manual

Features 47

— Normal Mode indication

— Caller ID display order

•

Password Administration

•

Virtual Office Login and Virtual Office Logout (if Virtual Office is configured)

•

Test Local Mode and Resume Local Mode (if Branch Office is configured)

You can customize the IP Phone features to meet user requirements. For

more information, see the IP Phone 2002 User Guide (NN43116-104).

Double-press the Services key to access Network diagnostic utilities. For more information about

Network diagnostic utilities, see “IP Phone diagnostic utilities” (page 569).

If an incoming call is presented while you configure information in the Services menu, the phone

rings. However, the display does not update with the caller ID, and the programming text is not

disturbed.

While you are in the Services menu you cannot dial digits but you can use the programmable line

keys, such as Redial (double-press a line key) and Auto dial key to make a call. However, the

display does not update with the dialed digits or Caller ID.

Features

The IP Phone 2002 supports the following telephony features:

•

four programmable line (DN)/feature keys (self-labeled)

•

four context-sensitive soft keys (self-labeled)

Functions for the context-sensitive soft keys are configured in LD 11.

For more information about context-sensitive soft keys, see Features

and Services Fundamentals (NN43001-106).

•

volume control bar to adjust ringer, speaker, handset, handsfree, and

headset volume

•

ability to change the programmable line (DN)/feature key labels

•

six specialized feature keys

— Quit

— Directory

— Message/Inbox

— Shift/Outbox

— Services

— Expand to PC

• five call-processing fixed keys:

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 05.06 30 April 2010