User's Manual

569

Appendix

IP Phone diagnostic utilities

Contents

This section contains the following topics:

•

“Introduction” (page 569)

•

“Text-based diagnostic utilities” (page 569)

•

“Graphic-based diagnostics utilities” (page 600)

Introduction

Two methods of accessing IP Phone diagnostic utilities are text-based and

graphic-based. The IP Phone 2001, IP Phone 2002, IP Phone 2004, IP

Audio Conference Phone 2033, IP Phone 1110, IP Phone 1210, IP Phone

1220, and IP Phone 1230 use a text-based method to access diagnostic

utilities. For information about diagnostic utilities for the IP Phone 2001,

IP Phone 2002, IP Phone 2004, IP Audio Conference Phone 2033, IP

Phone 1210, IP Phone 1220, and IP Phone 1230, see “Network diagnostic

utilities” (page 570).

The IP Phone 2007, IP Phones 1120E/1140E/1150E/1165E use a

graphic-based method to access Local Diagnostics through the Local

Tools menu. For information about Local Diagnostics for the IP Phone

2007, see “Diagnostics for the IP Phone 2007” (page 600). For information

about Local Diagnostics for the IP Phones 1120E/1140E/1150E, see

“Diagnostics for the IP Phones 1120E/1140E/1150E” (page 605).

For information about Local Diagnostics for the IP Phone 1165E, see

“Diagnostics for the IP Phone 1165E” (page 616) .

Text-based diagnostic utilities

Network diagnostic utilities are accessible on IP Phone 2001, IP Phone

2002, IP Phone 2004, IP Audio Conference Phone 2033, IP Phone 1110,

IP Phone 1210, IP Phone 1220, and IP Phone 1230 to isolate voice quality

and network performance problems.

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IP Phones Fundamentals

NN43001-368 05.06 30 April 2010