User's Manual

570 IP Phone diagnostic utilities
Network diagnostic utilities
Network diagnostic utilities are available on the IP Phone itself (set-based),
or from the Command Line Interface (CLI) (server-based). Diagnostic
utilities provide testing and verification of end-to-end connectivity,
verification of statistics and settings, and retrieval of set information. For
further information about CLI, see “Using CLI Commands” (page 597).
Network diagnostic utilities include Network Diagnostic Tools (Ping
and traceRoute), Ethernet Statistics, IP Networking Statistics, DHCP
Information Process, RUDP Statistics, and Network QoS Process.
See Table 141 "Network Diagnostic Utilities availability" (page 570) for a
description of diagnostic utilities available for each IP Phone state.
Network diagnostic utilities are available on the IP Audio Conference
Phone 2033 in Remote Mode only.
For detailed information about Quality of Service (QoS) and Proactive
Voice Quality Management (PVQM), see Converging the Data Network
with VoIP Fundamentals (NN43001-260).
Table 141 "Network Diagnostic Utilities availability" (page 570) lists the
Network Diagnostic Utilities available on the IP Phone in different states.
Table 141
Network Diagnostic Utilities availability
Function module
Before IP
Address
assignment
After IP Address
assignment,
unregistered -
Local Mode
Registered
(TPS) -
Remote Mode
Call in progre
ss
(TPS)
Local diagnostic tools
(Ping & TraceRoute)
N/A Yes Yes Yes
Ethernet statistics Yes Yes Yes Yes
IP Networking
statistics
N/A Yes Yes Yes
DHCP information
process
N/A Yes, part of
information
Yes Yes
UNIStim/RUDP
statistics
N/A N/A Yes Yes
RTP/RTCP statistics N/A N/A Yes Yes
Network QoS process N/A N/A Yes, last call Yes, renew
Supplicant Status N/A N/A Yes Yes
Supplicant Authentica
tion Status
N/A N/A Yes Yes
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 05.06 30 April 2010
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