User's Manual

576 IP Phone diagnostic utilities

Use Procedure 129 “Accessing the Diagnostics submenu in Remote

Mode” (page 576) to access the Diagnostics submenu in Remote Mode:

Procedure 129

Accessing the Diagnostics submenu in Remote Mode

Step Action

1 Press the Services key.

2 Select Telephone Options.

3 Select Diagnostics.

4 Do one of the following:

• Press the Cancel soft key to quit the Diagnostics submenu

and return to the Telephone Options menu.

• Use the Navigation keys to scroll through the Diagnostics

submenu.

• Press Select to select one of the diagnostics.

The following items are available on the Diagnostics submenu

• Diag Tools (Diagnostic Tools: Ping and TraceRoute)

•

EtherStats (Ethernet Statistics)

•

IP Stats (IP Statistics)

• RUDP Stats (RUDP Statistics)

• QoS Stats (Quality of Service Statistics)

--End--

Procedure 130

Accessing Diagnostic Tools in Remote mode

Step Action

1 Select Diagnostic Tools from the Diagnostics submenu.

2 Do one of the following

• Press the Cancel soft key to return to the Diagnostics

submenu.

• Use the Navigation keys to scroll to the Diagnostic Tools

selection.

3 Press the Select soft key to choose one of the following

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 05.06 30 April 2010