User's Manual

600 IP Phone diagnostic utilities
• prints the IP Phone IP address and the Voice Gateway Media Card
address, and generates an NPR0503 message
• the IP Phone is not registered with the Call Server and generates an
NPR0048 message
• the IP Phone is registered, but the Call Server is not responding, and
generates an NPR0503 message
Graphic-based diagnostics utilities
Graphic diagnostic utilities are available on the IP Phone 2007, IP Phones
1120E/1140E/1150E /1165E.
For information about diagnostic utilities for the IP Phone 2007, see
“Diagnostics for the IP Phone 2007” (page 600). For information about
diagnostic utilities for the IP Phone 1120E/1140E/1150E/1165E, see
“Diagnostics for the IP Phones 1120E/1140E/1150E” (page 605).
For information about diagnostic utilities for the IP Phone 1165E, see
“Diagnostics for the IP Phone 1165E” (page 616).
Diagnostics for the IP Phone 2007
To access the Diagnostics menu on the IP Phone 2007, tap the Tools icon
then tap the Diagnostics menu entry. The Diagnostics menu displays the
following items
•
Network Diagnostic Tools
• Ethernet Statistics
•
IP Network Statistics
•
IP Set Information
•
Advanced Diag Tools
• DHCP Information
You can press the Return soft key in any submenu item screen to return
to the Local Diagnostics submenu. Therefore, you can gather information
and run tests without exiting and reentering the Diagnostics menu.
Use Procedure 147 “Using Network Diagnostic Tools” (page 600) to
access Network Diagnostic Tools.
Procedure 147
Using Network Diagnostic Tools
Step Action
1 Tap the Tools icon.
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 05.06 30 April 2010
Copyright © 2003-2010 Nortel Networks. All Rights Reserved.
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