User's Manual

Updating IP Phones firmware 651
If too many IP Phones attempt to download new software simultaneously,
it can cause the downloads to slow down or return error messages. To
reduce the number of retries and error messages, manage the download
process by staggering the times the IP Phones download the firmware.
Nortel has tested the following TFTP Servers. They are listed in order of
preference:
•
Nortel TFTP Server (ONMS application)
•
Weird Solutions TFTP Server
•
Pumpkin TFTP Server
Pre-download checklist
Ensure the following requirements are met before downloading firmware:
• A LAN must be properly configured and operational.
•
The Nortel Telephony system must be connected to the network and
completely operational.
•
A TFTP Server must be available on the network in order to load the
appropriate firmware in the IP Phones.
Updating IP Phones firmware
The latest IP Phone firmware files and configuration files are located on
the Nortel Web site at w
ww.nortel.com/downloadingcontent. You must
unzip the files before you upload the files to the TFTP Server. The zip
file contains the .bin file and configuration files (.cfg) for each IP Phone
type, and a README text file (.txt) which contains instructions, to set up
the TFTP Server and to modify the configuration file correctly, so that the
IP Phone downloads the firmware.
For future firmware upgrades, update the firmware file which is stored
on the TFTP Server. Each time the IP Phone is powered on, it checks
with the TFTP Server to ensure it has the proper firmware version, and it
downloads the new software, if necessary.
Use Procedure 169 “Updating the IP Phones firmware” (page 652) to
update the IP Phone firmware for IP Phone 2001, IP Phone 2002, IP
Phone 2004, and IP Audio Conference Phone 2033.
For information about updating the firmware for the IP Phone 2007, IP
Phones 1110/1120E/1140E/1150E/1165E, IP Phone 1210, IP Phone 1220,
and IP Phone 1230, see Procedure 170 “Updating the firmware” (page
654).
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 05.06 30 April 2010
Copyright © 2003-2010 Nortel Networks. All Rights Reserved.
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