User's Manual

Operating parameters 83

lines and features on keys 56 to 79 can cause the IP Phone 2002 to

ring, but there is no way to answer it. An error message displays to alert

the administrator that the hardware configuration does not match the

administered configuration.

IP Phone 2004

If only one IP Phone KEM is configured in LD 11, but two IP Phone KEMs

are detected on an IP Phone 2004, the Terminal Proxy Server (TPS)

assigns keys 56 to 79 to the second IP Phone KEM. An error message

displays to alert the administrator that the hardware configuration does not

match the administered configuration.

If two IP Phone KEMs are configured in LD 11 but only one IP Phone

KEM is responding, the TPS assigns keys 32 to 79 to the single IP Phone

KEM (using the

Shift key functionality). An error message displays to

alert the administrator that the hardware configuration does not match the

administered configuration. When a second IP Phone KEM is detected,

the TPS changes the key assignments to display across both IP Phone

KEMs, as expected.

Virtual Ofﬁce

When a Virtual Office (VO) login occurs from an IP Phone 2002 or IP

Phone 2004 that does not have the same number of IP Phone KEMs

responding as configured on the IP Phone used to log in, call processing

may terminate on a key that is not physically available. In other words, the

IP Phone rings but the call cannot be answered.

During the VO login process, the existence of any IP Phone KEM is

verified. If a mismatch is detected, the login proceeds normally; however,

an error message is generated to alert the administrator of the mismatch.

Firmware

The IP Phone KEM firmware is not downloadable. If the IP Phone KEM

firmware must be upgraded or changed, the IP Phone KEM must be

replaced with a new IP Phone KEM containing the updated firmware.

Nortel Communication Server 1000

IP Phones Fundamentals

NN43001-368 05.06 30 April 2010