Quick Reference Guide

Issue 2 April 1997

Basic Operation

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ld — Direct Inward Dialing (DID) Listed Directory Number (LDN) Call.

Indicates that an incoming call came in on the LDN over a DID trunk.

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rc — Recall Call. Indicates that a call being held on the console is

requesting more help.

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rt — Return Call. Indicates that a call transferred to another telephone or

parked at an extension was not answered, and has returned to the

console for processing.

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s — Send All Calls. Indicates that a call was redirected because the

called party used Send All Calls.

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sc — Serial Call. Indicates a recall to the console when an outside caller

is making a series of calls to different guests at the hotel.

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tc — Trunk Control. Indicates that a guest attempted to place a call using

a trunk that has controlled access.