Quick Reference Guide

Issue 2 April 1997

Split Swap

While the calling person is split from the console, the lamp is on. The split

condition is canceled, and the lamp goes off when you do one of the

following:

■ Press the button to connect the split person to the called person

and disconnect the console.

■ Press the button to establish a 3-way connection with you, the

calling person, and the called person.

■ Press the button to cancel the outgoing call attempt, and

reconnect to the calling person.

The steps for activating and canceling the split condition are given in "Transfer"

on Page 49.

Split Swap

Split Swap allows the attendant to alternate between active and split calls. This

operation may be useful when the attendant may need to transfer a call, but first

must talk with each party before completing the transfer. This operation is done

using the button.

SECURITY ALERT:

The Split Swap operation can involve transferring calls per the

callers requests. See “Transfer” on Page 49 for more information

concerning security issues.

To use the Split Swap feature, do the following:

1. While active on a call, press the button.

■ You hear a dial tone.

■ The lamp goes on.

Split

Release

Split

Cancel

Split Swap

Start

Split