Quick Reference Guide

Issue 2 April 1997
29
Feature Operation
■ Do Not Disturb Extension
■ Night Service (a button can be assigned on only one backup voice
terminal)
■ Busy indicators for the attendant console and the other backup voice
terminals.
Busy Verification
The Busy Verification feature allows attendants and backup voice terminal users
to make test calls to see if a trunk is actually busy or out of service.
To use the Busy Verification feature, do the following:
1. At the attendant console or a backup voice terminal, press the
button.
2. Dial the trunk access code followed by a specific trunk number (such as,
01, 02, and so on). One of the following occurs:
■ If the trunk is busy with an active call, you are bridged onto the
active call. All parties on the active call receive a warning tone
(2-second burst of 440 Hz tone) to let them know that you are
bridging onto the call. A half-second burst of warning tone repeats
every 15 seconds, as long as you remain on the call.
■ If the trunk is out of service, the busy verification is denied. You will
hear reorder tone.
■ If the trunk is idle and it is an outgoing trunk, you will hear dial
tone. You can make a call on that trunk to verify that it is in working
order. If the trunk is an incoming trunk, you hear a confirmation
tone which indicates that the trunk is available for use.
3. Press to end the call from the attendant console, or go on-hook
from a backup voice terminal.
Night
Busy Verify
Release