Quick Reference Guide

Issue 2 April 1997

Call Forwarding

There are two Call Forwarding features you can activate and cancel for any

guest room: Call Forwarding - All Calls, and Call Forwarding - Busy/Don’t

Answer. Call Forwarding - All Calls causes calls to a guest room to be forwarded

immediately to a different telephone number. Call Forwarding - Busy/Don’t

Answer causes calls to a guest room to be forwarded to a different telephone

number only if no one answers or if the line is busy. This feature is used when

the guest will be at someone else’s room or off-site and the guest wants the

calls redirected.

SECURITY ALERT:

Call Forwarding - All Calls, and Call Forwarding - Busy/Don’t Answer are not

recommended for use to extend calls to “out of hotel” sites due to the potential

for toll fraud. Reliable call disconnect from your local service provider's central

switching office may not always be possible, thus, allowing dial tone to be

returned to the caller and toll fraud to occur.

To activate Call Forwarding - All Calls, or Call Forwarding - Busy/Don’t Answer

for a guest room, do the following:

1. Press the button or an idle call appearance button.

■ You hear a dial tone.

■ The call appearance lamp goes on.

■ The

Position Available

lamp goes off.

2. Dial the Call Forwarding - All Calls activation feature access code _____

or the Call Forwarding - Busy/Don’t Answer activation feature access

code _____.

■ You hear a dial tone.

3. Dial the room number of the guest who wants his or her calls forwarded.

■ You hear a dial tone.

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