Quick Reference Guide

Issue 2 April 1997

Emergency Access to Attendant

The server is administered to provide guests an emergency access to the

attendant by either taking the handset off-hook or by dialing a feature access

code. It works as follows:

1. A guest in a room takes the handset off-hook or dials the feature access

code.

■ If the guest took the handset off-hook, the call automatically rings

at the attendant console after a predetermined amount of time

(usually 10 seconds after dial tone times out). The call rings at the

console with a louder-than-normal volume. If the guest dialed the

feature access code, the call rings immediately at the attendant

console.

■ The following is displayed:

2. Follow your local procedures for handling emergencies.

NOTE:

Even if the attendant console is in night service, the call still rings at the

attendant console, but it can be answered at the backup voice terminal

with Trunk Answer Any Station, or from a designated emergency

redirection voice terminal.

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