Quick Reference Guide

52
Issue 2 April 1997
Trunk Identification
■ The call appearance lamp goes off.
■ The display goes blank.
■ The
Position Available
lamp goes on.
■ The console returns to the normal operating mode.
Trunk Identification
The Trunk Identification feature allows you to use the attendant console or a
backup voice terminal to identify a specific trunk being used on any trunk call,
incoming or outgoing. This can help you find faulty or noisy trunks so you can
report them to your local telephone company, thus providing better service to
your guests.
To use the Trunk Identification feature from the attendant console or from a
backup voice terminal, do the following:
1. While on a trunk call where you are experiencing a bad connection, press
the button.
■ The display shows a number sequence. The first number is the
trunk access code, and the second number is the trunk
identification number. Write down the trunk information.
2. Continue with your call.
Give this information to your administrator to determine which physical trunk is
connected to that trunk group. Relay this information to your local telephone
company to report bad trunks.
Trunk ID