Avaya Integrated Management Release 3.
Copyright 2005, Avaya Inc. All Rights Reserved Notice Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change. Warranty Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty.
Electromagnetic Compatibility (EMC) Standards This product complies with and conforms to the following international EMC standards and all relevant national deviations: Limits and Methods of Measurement of Radio Interference of Information Technology Equipment, CISPR 22:1997, EN55022:1998, and AS/NZS 3548.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. It is recommended that repairs be performed by Avaya certified technicians. The equipment cannot be used on public coin phone service provided by the telephone company.
Contents Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Intended Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Conventions Used in This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Additional Resources . . . . . . . . . . . . . . . . .
Contents 6 Avaya Integrated Management Configuring Red Hat Linux
Chapter 1: Welcome Purpose This book explains how to set up Red Hat Linux on the server that runs components of Avaya Integrated Management. Prerequisites Configuring Linux requires familiarity with Linux operating systems. Experience using Red Hat is highly desirable. Intended Audience This book is written for system administrators who are responsible for installing software on Linux-based systems.
Welcome Additional Resources For help during installation and configuration of Integrated Management applications that run on a Linux server, see Avaya Integrated Management Release 3.0, System Management Installation and Upgrade, document number 14-300448. Support Resources Avaya provides a variety of planning, consulting, and technical services. The following sections describe the resources and services that are available.
Support Resources The CSI Group consists of the following two teams: ● Converged Solutions Implementation Engineering The Converged Solutions Implementation Engineering (CSIE) team implements multi-site media gateway (G350/G650/G700) deployment projects for both voice and data design.
Welcome Customized Management Solutions for Avaya Integrated Management The Integrated Management Product Team understands customer’s needs and is focused on customer satisfaction. See Table 1: Customer-Accessible Resources on page 11 for contact information.
Support Resources Avaya Contact Information Table 1 and Table 2 provide contact information that you may use if you need assistance during the process of installing and setting up Avaya Integrated Management. To access the links in Table 2, you must be able to access the Avaya intranet. Table 1: Customer-Accessible Resources Resource Contact Information Avaya Support Center http://www.avaya.
Welcome Product Documentation The latest version of Avaya Integrated Management product documentation, including this book, is available from the Avaya Support Web Site. To view or download these books from the Web, you must have access to the Internet, an Internet browser, and Adobe Acrobat Reader, version 5.0 or later. Adobe Acrobat Reader is available from http://www.adobe.com. See How to Access Books on the Web for instructions on how to view or download these books.
Chapter 2: Linux Server Installation Overview This document specifies the options that you must select during the installation of Red Hat Enterprise Linux ES 3.0 or Red Hat Enterprise Linux AS 3.0 to support Avaya Fault and Performance Manager, Avaya Proxy Agent, and Avaya MultiSite Administration. This document is copied from the appendix of the Avaya Integrated Management Implementation Guidelines, which is available from your Avaya client executive. Note: Note: Red Hat Enterprise Linux ES 3.
Linux Server Installation 3. In the Disk Setup dialog box, use the New button to add partitions as shown in Table 3.
Installing Additional Software 9. In the Package Group Selection dialog box, select the following packages: ● KDE Desktop ● Editors ● Web Server (php-pgsql) ● FTP Server ● Network Server (openldap) ● Legacy Network Server (all) ● KDE Software Development ● Legacy Software Development ● System Tools (vnc, tsclient, uucp) If you are using analog modem-based alarming with Proxy Agent on this server, also select System Tools, click Details, select UUCP, and then click OK.
Linux Server Installation 2. In addition, verify that the following RPM files were loaded during the Red Hat installation: ● ppp The ppp RPM is required for remote maintenance by Avaya Services. This may not be required if alternate remote network access (RAS/VPN) is being provided to Avaya Services personnel. ● vnc (located in System Tools) The vnc RPM is required for remote maintenance by Avaya Services for access to graphical user interfaces for troubleshooting purposes.
Determining Whether RPM Files are Already Installed Determining Whether RPM Files are Already Installed To determine whether RPM files are already installed, perform the following steps: 1. In the terminal emulation window, at the command prompt, type rpm –q . 2. To search for RPM files using a partial RPM package name, at the command prompt type: rpm –qa | grep For example, rpm –qa | grep vnc to determine if any RPM packages beginning with “vnc” have been installed.
Linux Server Installation Security Considerations In order to strengthen system security, it is recommended that you turn off the Remote Procedure Calls (RPC) service on all Linux servers that run Avaya Integrated Management applications. To turn off the RPC service, you must close all related ports that provide the service. Note: Note: You must have root access to turn off the RPC service. Perform the following steps: 1.
