Avaya Integrated Management Release 6.
© 2010 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Conventions used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Support resources . . . . . . . . . . . . . . . . . . . . . . . Avaya Professional Services . . .
Contents Issue 2 November 2010 2
Chapter 1: Introduction Purpose The purpose of this book is to provide the following information: ● Hardware and software requirements for Microsoft® Windows® servers and Windows client PCs. ● Pre-installation tasks that must be completed prior to installation. ● Procedures to install the products in the Avaya Integrated Management Network Management offer. If any of the products included in this offer are already installed on your system, those products will be upgraded during this installation.
Introduction Conventions used in this book The following typographical conventions are used: ● Bold type is used to indicate selections from menus, dialog box, window, tabs in a window, and the Enter key on the keyboard. It is also used for emphasis. ● Courier bold font is used to indicate commands that you type. ● Courier bold italic font is used to indicate variable information within the commands that you type.
Support resources Software Update Manager, MultiSite Administration, and Fault and Performance Manager. The thrust of the APS team is to bring the correct methodology to these complex application deployments that span various regions, and to provide continuity to the overall project. Through proper integration and consulting, our customer can leverage the AIM suite to lower total cost of ownership, and proactively manage their VoIP network comfortably and confidently.
Introduction Customized Management Solutions for Avaya Integrated Management The Integrated Management Product Team understands your needs and is focused on customer satisfaction. For contact information, see Table 1: Customer-Accessible Resources on page 6.
Product Documentation Product Documentation The latest version of the Avaya Integrated Management product documentation, including this book, is available on the Avaya Support Web site. To view or download these books from the Web, you must have access to the Internet, an Internet browser, and the Adobe Reader. The Adobe Reader is available from http://www.adobe.com. For instructions on how to view or download these books, see How to access books on the web.
Introduction 8 Avaya Integrated Management Network Management Installation and Upgrade
Chapter 2: Overview Network Management Network Management is a Windows solution for the Avaya Integrated Management. It is designed for small-to-medium size networks that run on Windows platforms. It provides a complete converged solution that helps you manage your network through a common web-based user interface. The VoIP SystemView provides the ability to see your whole voice system structure and hierarchy.
Overview Pre-Installation Tasks Before installing the Avaya Integrated Management products, you must complete the following pre-installation tasks. 1. Check the minimum hardware and software requirements for the following: Note: ● For Windows server configuration, see Windows Server Requirements on page 14. ● For Windows client PC configuration, see Windows Client PC Requirements on page 16. Note: The Network Management Release 6.0 supports VMWare based installations.
Ensuring that browser settings allow active scripting ● Integrated Management Database ● Avaya easy Management 6. Carefully review this entire book before you start the installations on the servers and client PCs. Note: Note: If you are installing the Network Management applications on a Windows 2003 server, ensure that the browser security settings are set to allow active scripting. For more information, see Ensuring that browser settings allow active scripting on page 11. 7.
Overview 12 Avaya Integrated Management Network Management Installation and Upgrade
Chapter 3: Network Management Installation Overview This chapter describes the minimum hardware requirements for a Windows server and a Windows client PC and provides the procedure to install the Network Management onto a Windows server.
Network Management Installation Windows Server Requirements Table 2 provides the minimum requirements for the Windows server.
Windows Server Requirements Table 2: Microsoft Windows Server Minimum Requirements (continued) Component Required Monitor SVGA 1024 X 768 display SNMP Agent The Simple Network Management Protocol (SNMP) Agent is the Windows Service that runs on your computer. It is provided with the Windows operating system CD. Web Browser Internet Explorer 6.0 with Service Pack 1 or Service Pack 2, Internet Explorer 7.0 with Service Pack 1, Internet Explorer 8, and Mozilla Firefox 3.5 or Mozilla Firefox 3.6.
Network Management Installation Windows Client PC Requirements Once the Network Management is installed on the Windows server, you can access the applications from the Windows server or from a Windows client PC using a Web browser. The client PC must meet the minimum requirements provided in Table 3.
Installing the software Table 3: Microsoft Windows Client PC Minimum Requirements (continued) Component Required Comments Modem 56K Modem Optional. May be required for remote access to the client PC. Other Software Internet Explorer 6.0 with Service Pack 1 or Service Pack 2, Internet Explorer 7.0 with Service Pack 1, Internet Explorer 8.0, and Mozilla Firefox 3.5 or Mozilla Firefox 3.6, Java Runtime Environment 1.6.0.
Network Management Installation Note: Note: If you are installing Network Management application on a server running on any Microsoft Windows operating system that supports User Account Control (UAC), then, if UAC is enabled, you must start the installation as mentioned below. Right-click on the installer exe and select "Run as administrator" from the drop down.
Installing the software Note: Note: You must accept the terms of the license agreement in order to continue with the installation. The system displays the Choose Destination Location dialog box. By default, the files will be installed in C:\Program Files\Avaya. 8. Choose one of the following options: ● Click Next to install the files in the default folder. ● Click Change to change the folder where you want to install the files. The system displays the Choose Folder dialog box. a.
Network Management Installation b. Click Next. The system displays the Self extractor dialog box. ● Click Setup.
Installing the software ● If IIS (Microsoft’s Web Server) is detected on the server, the system displays the IIS Installation Detected dialog box. Enter the new port number on which IIS should run, and then click Next. By default, the new port number is 8989. The system displays the Apache Server Information dialog box.
Network Management Installation By default, the system installs the Apache HTTP server programs and short cuts for all users. You can specify to install Apache HTTP server programs and short cuts for the current user only. Go to Step 9. ● If IIS is not detected on the server, the system displays the Apache Server Information dialog box. Go to Step 9. 9. In the Domain field, enter the domain. 10. In the Server field, enter the name of the server on which you are installing this software. 11.
Installing the software 12. Click Next. 13. Enter the IP address of the Avaya Integrated Management Launch Page server, Fault and Performance Manager server, MultiSite Administration server, Integrated Management Database server, SIP Enablement Services server, and then click Next. The system displays the Enter IP Addresses dialog box.
Network Management Installation Note: Note: You are not required to enter the IP address of the Avaya Integrated Management Launch Page Server. However, if you leave this blank and click Next, no link to the launch page will be provided on the server.
Installing the software 14. Enter the IP address of the Avaya easy Management server, Message Networking server, and Polycom GMS server, and then click Next. The system displays the Enter IP Address and Port dialog box.
Network Management Installation 15. Enter the IP address and port number of the Extreme EPICenter server, and then click Next. Leave these fields blank if you do not have an Extreme EpiCenter server. The system displays the SCP Server User Creation dialog box. You can use this dialog box to create a Windows user on the SCP server. Avaya Software Update Manager uses this Windows user to exchange files with devices in your network. By default, the installer generates a user name and password automatically.
Installing the software 18. Click Next. The system displays a message box prompting you to write down the SCP username and password. 19. Click OK. The system displays the Administrator Password dialog box. 20. In the Password field, enter the password for the Administrator login.
Network Management Installation Network Management Console, Avaya Software Update Manager, and Avaya Secure Access Administration). This password must consist of at least 8 characters and must meet three of the following criteria: ● Contain at least one uppercase letter. ● Contain at least one lowercase letter. ● Contain at least one number. ● Contain at least one non-alphanumeric character (for example, #, %, or ^). 21. Re-enter the password in the Confirm Password field, and then click Next.
Installing the software ● If the Windows firewall is activated, the system displays the Modifying Firewall dialog box. Go to step 22.
Network Management Installation 22. Choose one of the following options: ● If you want the installation program to modify your firewall settings, click Let Setup modify the Firewall’s settings, and then click Next. ● If you do not want to make any changes to your firewall settings, click Do not make any changes, and then click Next. The system displays the Start Copying Files dialog box. 23. Review the setup summary, and then click Next.
Installing the software ● When the installation is complete, the system displays the Welcome Screen for the Network Discovery Wizard. This wizard helps you configure your VoIP media servers and gather information required to properly discover and manage your voice network with this network management station.
Network Management Installation 24. Click Next. The system displays the Configure CM Servers dialog box. 25.
Installing the software a. Click Add CM to add the Communication Manager servers you want to manage. The system displays the Configure CM Servers dialog box. b. Enter the IP Address and login for the Communication Manager server. c. Do one of the following: ● Click Password, and then enter the password. ● Click ASG key, and then enter the ASG key. d. Select the appropriate protocol from the menu. e. Click Next. f.
Network Management Installation 2. In the Authentication Password field, enter the password. This password must consist of 8 to 32 characters. 3. In the Verify Authentication Password field, re-enter the password. 4. From the Authentication Scheme box, select the type of authentication. 5. In the Privacy Password field, enter the privacy password. This password must consist of 8 to 32 characters. 6. In the Verify Privacy Password field, re-enter the privacy password. g. Click Next. h.
Installing the software i. Repeat Steps a through h for each Communication Manager server you want to add. When you are finished adding Communication Manager servers, click Next. The system displays the Configure Global SNMP Parameters dialog box. You can add one or more sets of SNMP parameters to be used for network discovery and management access to your network devices. 26. To add one or more sets of SNMP parameters: a.
Network Management Installation 5. In the Privacy Password field, enter the privacy password. 6. In the Verify Privacy Password field, re-enter the privacy password. ● If you want to configure SNMPv1 Community, click the SNMPv1 Community option, and then choose one of the following options: 1. In the Read Community field, enter the Read Community string. 2. In the Read/Write Community field, enter the Read/Write Community string. b. Click Next.
Installing the software 27. In the Configure Network Subnet to Discover dialog box, perform the following steps: a. Click Add Subnet to add the IP network you want to discover. b. In the Subnet IP field, enter the subnet IP Address. c. Choose one of the following options: ● Click the Subnet Mask option, and then enter the subnet mask. ● Click the Router option, and then enter the router for this subnet. d. Click Next.
Network Management Installation 28. Click Finish. The system displays the InstallShield Wizard Complete dialog box. 29. Click Yes, I want to restart my computer now option, and then click Finish. The computer will reboot and the network discovery will automatically begin when the computer restarts. If you performed the Network Management configuration tasks during the installation, you can access the products by selecting Start > Programs > Avaya > Network Management.
Opening the firewall between the Network Management Console Server and a Remote Client PC Opening the firewall between the Network Management Console Server and a Remote Client PC You can access the Network Management Console server from a remote client PC using an Internet browser. When there is a firewall between the Network Management Console server and the remote client PC, you must ensure that the ports required for the remote session are open.
Network Management Installation Figure 1: Sample cv.prop File cmse.pim.port=2665 backupserver.rmi.port=2414 #Conguring the proxy host and proxy port for use with Avaya Software Update Manager is no longer done in this file. #It is possible to configure these parameters using the Avaya Software Update Manager user interface web.server.protocol=https #web.server.port=80 cv.jum.rmi.port=2843 nm.web.protocol=https windows.snmptrap.port=162 .rmiport.min=2900 .rmiport.max=2950 CMutil.socket.port=1980 CMutil.
Upgrading the software Upgrading the software You can upgrade to the Network Management Release 6.0 from the Network Management Release 5.2 or the Network Management Release 5.2 (with 5.2 service pack 4 or earlier). Use this procedure to upgrade the Network Management applications. Note: Note: During the installation, COPSSH SCP Server is installed. If OpenSSH server is already installed on the server, a dialog box opens and prompts you to uninstall OpenSSH.
Network Management Installation 6. Click Next. The system displays a messaging prompting you to enter a new password. 7. Click OK to open the Administrator Password dialog box, and then enter the new password. Note: Note: All the users (including admin and other users) created in previous releases need to use this password for their next login. 8. Click Next. The system displays the Application Detected for Upgrade dialog box with the list of applications currently installed.
Changing an application link on the Avaya Integrated Management Launch Page 5. Click Yes. The system displays the Modifying Firewall dialog box. 6. Select the appropriate option, and then click Next. You are prompted to uninstall Apache. 7. Click Yes. If IIS is installed, you are prompted to set IIS back to port 80. Click Yes. The system prompts you to uninstall PostgreSQL. 8. Click Yes. The system prompts you to uninstall IP Office Manager. 9. Click Yes. The status bar appears while files are uninstalled.
Network Management Installation 44 Avaya Integrated Management Network Management Installation and Upgrade
Index Index Symbols >, meaning of in text . . . . . . . . . . . . . . . . . 4 A Avaya support resources . . . . . . . . . . . . . . . . 4 support Web site . . . . . . . . . . . . . . . . . 7 support web site . . . . . . . . . . . . . . . . . 7 Windows server . . . . . . . . . . . . . . . . . 14 resources Avaya Global Services Delivery (GSD) . . . . . . . 5 Avaya Global Technical Services . . . . . . . . . . 5 Customized Management Solutions for Avaya Integrated Management . . . . . . . . . . . . . . . .
Index 46 Avaya Integrated Management Network Management Installation and Upgrade
