IP Phone 1140E User Guide BCM Business Communications Manager Document Status: Standard Document Version:03.
Copyright © Nortel Networks Limited 2008, All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.
Contents 3 Contents Chapter 1 About the Nortel IP Phone 1140E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Basic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Telephone Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Telephone Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Using handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Muting the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Accessing External Server Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 About the Nortel IP Phone 1140E The Nortel IP Phone 1140E brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. Note: In this guide, user-defined feature key labels appear beside the keys, and soft key labels appear directly above the keys.
Chapter 1 About the Nortel IP Phone 1140E • USB port to support a keyboard or mouse Note: Powered downstream 1.1-complaint USB hubs are supported, including USB 2.0 hubs, if they offer USB 1.1 backwards compliancy. • • • automatic network configuration hearing-aid compatibility wireless headset support using a Bluetooth® 1.2 compliant Audio Gateway (Headset Profile, Bluetooth Power Class 2) Caution: Do not plug the IP Phone 1140E into a regular telephone jack.
Chapter 1 About the Nortel IP Phone 1140E 7 Figure 1 shows the IP Phone 1140E.
Chapter 1 About the Nortel IP Phone 1140E The keys on either side of the display area are user-defined feature keys, with labels on the LCD display. A steady LCD light beside a line (DN) key indicates that the line is active. A flashing LCD light indicates the line is on hold or the feature is being programmed. GrpCl Z A steady LCD light beside a feature key indicates that the feature is active. A flashing LCD light indicates that the feature is being programmed.
Chapter 1 About the Nortel IP Phone 1140E 9 Use the Send/Enter key, at the center of the Navigation key cluster, to confirm menu selections. In most menus, you can use the Send/Enter key instead of the Select soft key. (Hold) (Expand) (Headset) Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the caller on hold. Use the Expand to PC key to access external server applications.
Chapter 1 About the Nortel IP Phone 1140E When your IP Phone 1140E firmware is being updated, the blue Feature Status Lamp indicator flashes. Note: To find out if additional features are supported, contact your administrator. (Copy) Programmable memory button. (Default: Blank) (Services) Press the Services key to access the scrollable Feature Display menu (FEATURE *900), including the hot desking feature (programmable memory button).
Chapter 1 About the Nortel IP Phone 1140E (Outbox) 11 Press the Express messaging key (FEATURE 980; programmable memory button) to send voice mail messages. For more information about voice mail messaging, refer to your CallPilot Quick Reference Card. Note: The functionality of the "shift" feature is not supported by Business Communications Manager or by Survivable Remote Gateway (when in local mode).
Chapter 1 About the Nortel IP Phone 1140E Figure 2 shows an idle LCD screen. Figure 2 IP Phone 1140E LCD screen Upper display area User-defined feature key labels Middle display area Date/time display Call party information Feature status information Options information Directories information 47678 AutoDial 42888 2348 10/30 4:30pm Trans Lower display area Soft keys NN40050-105 Conf Forward More...
Chapter 2 Entering and editing text You can enter and edit text on your IP Phone 1140E using the following methods. Which method you use for text entry or editing depends on the application. Table 1 shows the applications and input devices that you can use for text entry.
Chapter 2 Entering and editing text f6 f7 f8 NN40050-105 Volume down Copy Quit
Chapter 3 Configuring options Note: Many of the options discussed in this section are for administrator use only. Do not make any changes unless instructed by an administrator. Your IP Phone 1140E has both local and server-based options. Two methods are available to navigate in the Local Tools menu: • • Follow the prompts on screen. Where a menu entry has a number in front of it, you can select that entry by pressing the associated key on the dialpad.
Chapter 3 Configuring options 3 Press the Up/Down navigation keys to scroll and highlight the desired language (for example, German [Deutsche]). 4 Choose one of the following: • • Press the Select soft key to save the desired language and return to the Telephone Options menu. Press the Cancel soft key to keep existing configurations. 5 Press the Exit soft key. Changes are saved automatically. 3.
Chapter 3 Configuring options 17 3 Press the Enter key to activate Bluetooth wireless technology. A check mark is displayed to indicate that the feature is activated. The message “BT Enabled” appears at the bottom of the display. 4 Put your wireless headset in its pairing or search mode. The procedure for doing this can be different for each wireless headset. Refer to the documentation that accompanied your headset, or contact the vendor.
Chapter 3 Configuring options 8 Press the Right navigation key to scroll in the list and highlight the Pair button (next to the Pair Device item) and press the Enter key. a A dialog box appears that prompts you to "Enter PIN#". b Use the telephone dialpad to enter the headset PIN and press the Enter key. Note: Check your headset's documentation to find its PIN (sometimes called a passkey). Typically this value is 0000.
Chapter 3 Configuring options 19 12 Press the Exit soft key to close the Bluetooth Setup menu and return to the main display. Changes are saved automatically. Note: Nortel recommends that you not pair more than one headset of the same model, because they have identical names in the Paired list. Dual Pairing Headsets Take special care when using a "dual pairing" type of Bluetooth wireless technology headset. The GN Netcom GN6210 is an example of such a headset.
Chapter 3 Configuring options To switch between a wired headset and wireless headset: 1 Double-press the 2 Press the Left/Right navigation key to select the Use BT Headset item. 3 Press the Enter key to toggle this option on or off. A check mark indicates that the wireless headset is used. Clear the check mark to use a wired headset. On (o) by default. (Headset) key to open the 3. Bluetooth Setup dialog box.
Chapter 3 Configuring options 21 2. Network Diagnostic Tools The Network Diagnostic Tools menu contains tools that are used to diagnose network problems. This menu is for administrator use only. 3. Ethernet statistics The Ethernet statistics tool is used to view reports about Ethernet operation. This menu is for administrator use only. 4. IP networks statistics The IP networks statistics tool is used to view reports about network operation. This menu is for administrator use only. 5.
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Chapter 4 Telephone setup Note: For more information about the features available to your telephone and how to use them, refer to the Telephone Features User Guide Language choice Select the Primary Language for the telephone display. Choose one of the following three options: • • • Press Feature *501. Select the Alternate Language for the telephone display. Press Feature *502. Select the Alternate Language 2 for the telephone display. Press Feature *503.
Chapter 4 Telephone setup To change the time that appears on your telephone display to local time: 1 Press Feature *510. 2 Press Change. 3 Press * to switch between adding or subtracting time. 4 Using the dialpad, enter the number of hours between local time and system time. Note: Press # to enter half-hour increments. 5 Press OK. Note: It may take up to 1 minute for the change to appear on the display.
Chapter 4 Telephone setup 25 Internal autodial 1 Press Feature *2. 2 Press a memory button. 3 Dial the extension number. 4 Press OK to store the extension number. Features 1 Press Feature *3. 2 Press a memory button. 3 Press Feature and enter the feature code. 4 Press OK to store the feature code. Erase memory buttons 1 Press Feature *1. 2 Press a memory button. 3 Press OK to erase the phone number saved on the button.
Chapter 4 Telephone setup Making internal calls using intercom soft keys 1 Lift the handset. 2 Tap an intercom soft key. 3 Dial the extension number. Contact your system administrator for a list of extension numbers. Answering a call When your telephone rings and the light flashes, or when an intercom or line soft key indicator flashes: • Lift the handset. OR • Press the line or intercom soft key with the flashing S indicator before you lift the handset.
Chapter 4 Telephone setup • • To switch to your headset when you are on a handset call, press the handset. Lift the handset to switch back. To switch to your headset when you are on a Handsfree call, press (Handsfree) to switch back 27 (Headset) and replace (Headset). Press Muting the Microphone You can use mute( • • ) on handset, handsfree, or headset calls. While on a call, press (Mute) to turn the microphone off. The lights when the microphone is off. Press (Mute) again to turn the microphone on.
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Index 29 Index C copyright 2 E Expand to PC key 9 G Goodbye key 9 H Handsfree / Speaker key 8 Headset key 9 Hold key 9 L Line (DN) key 8 M Message waiting indicator 9 Mute key 8 N Navigation keys 8 P Programmable line/feature keys 8 R regulatory information 2 S Soft keys 7 T trademarks 2 V Volume control 8 Volume control bar 8 IP Phone 1140E User Guide