User Guide

Terms you should know
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Interrupted dial tone
A broken or pulsed dial tone, heard when you access some
features on your telephone.
Nortel IP Phone Key Expansion Module (KEM)
An optional hardware module which provides additional line
appearances and feature keys to your IP Phone. Up to two KEMs
can be attached to your Nortel IP Phone 2004, providing a total of
48 keys.
Message (Inbox)
A fixed key on your telephone which connects to your voice mes-
saging system when the key is pressed.
Message waiting indicator/Incoming call indicator
An LCD or an LED that indicates the status of a feature by the
flash, wink, steady on, or off.
Meridian 1
An office communication system.
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An option allowing access to the multiple layers of the soft keys.
Soft keys are the four keys located directly below the display
area.
Mute key
A fixed key used to listen to the caller without transmitting.
Navigation key
Up/Down and Left/Right keys used to scroll through menus and
lists appearing on the LCD screen.