User manual

Troubleshooting
28 Administrator Guide
DNS needed for
resolving security
device name.
Yes Yes The system could
not resolve the
security device
fully qualified
domain name
(FQDN).
DNS query sent to
resolve security
device FQDN
failed or has timed
out.
Check the DNS
server connection.
Verify that the
FQDN is correct.
Security device
name resolution
failed.
Yes Yes The system could
not resolve the
security device
fully qualified
domain name
(FQDN).
DNS query sent to
resolve security
device FQDN
failed or has timed
out.
Check the DNS
server connection.
Verify that the
FQDN is correct.
Table 3: VPN Tunnel Setup Failures (continued)
Error Message Avaya
Profile
Third-Party
Profile
Possible Cause Possible Solution
4 of 4