Operating Instructions
Table Of Contents
- Contents
- Chapter 1: Introduction
- Chapter 2: Phone overview
- Chapter 3: Getting started
- Chapter 4: Navigation
- Chapter 5: Handling incoming calls
- Chapter 6: Handling outgoing calls
- Chapter 7: Call-related features
- Chapter 8: Managing contacts
- Adding a new contact
- Adding a contact from the Recents list
- Editing a contact
- Doing a quick search for a contact
- Viewing the contact details
- Searching for a contact
- Combining contacts
- Deleting a contact
- Creating a local Сontacts group
- Adding a contact to the local group
- Removing a contact from the local group
- Assigning a ringtone to a contact
- LDAP Directory
- Chapter 9: Managing Recents
- Chapter 10: Managing conference calls
- Chapter 11: Advanced features
- Accessing the Features screen
- Active call shortcut keys
- Activating the screen saver
- Activating Send All Calls
- Automatic Callback
- Autodialing a pre-assigned number
- Blocking your extension from displaying during calls
- Bridged Call Appearance
- Busy Indicator
- Calendar
- Call Forwarding
- Call forwarding to your cell phone using EC500
- Calling in your intercom group
- Call Parking
- Dynamic Park and Page
- Call Pickup
- Call recording
- Call Transfer
- Crisis alert station
- Displaying your extension on outgoing calls
- Excluding others from bridging on to your call
- Extending a call to your cell phone
- Hunt Group Busy
- Interrupting a call with a whisper page
- Limit Incoming Calls
- Long-term acoustic exposure protection
- Multiple Device Access
- Using URI dialing to make a call
- Making a priority call
- Multicast Paging
- No Hold Conference
- Precedence call
- Pre-configuration of keys
- Presence
- SLA Mon™
- Shared control
- Team Button
- Tracing a malicious call
- Using a Guest Login
- WML browser
- Chapter 12: Customization
- Phone
- Applications
- Audio
- Turning automatic gain control on or off
- Enabling and disabling Bluetooth
- Pairing a Bluetooth enabled headset with your phone
- Turning button clicks on and off
- Turning error tones on and off
- Enabling wireless headset bidirectional signaling
- Setting headset mic level
- Configuring hearing aid compatibility
- Setting a headset profile
- Setting a personalized ringtone
- Display
- Changing the background image
- Changing the screen saver
- Setting the screen saver details
- Adjusting the brightness of a phone screen
- Setting the display language
- Setting the backlight timer
- Setting the time format
- Setting the date format
- Setting the time zone
- Setting the text size
- Setting the phone screen width
- Setting the network mode
- Chapter 13: Troubleshooting
- Chapter 14: Resources
- Index
display settings
changing the background image ................................ 108
date format .................................................................. 111
enabling screen saver clock ....................................... 109
language ..................................................................... 110
setting backlight timer .................................................
110
setting screen saver time ............................................109
setting text size ........................................................... 112
time format ..................................................................110
time zone .....................................................................111
documentation center ........................................................ 121
finding content ............................................................ 121
navigation ................................................................... 121
documentation portal ......................................................... 121
finding content ............................................................ 121
navigation ................................................................... 121
do not disturb
send all calls ............................................................... 101
dynamic
call parking ................................................................... 66
paging ...........................................................................66
parking ..........................................................................66
E
EC500
extend a call ................................................................. 75
forwarding call to your cell phone ................................. 64
editing
contact details ...............................................................38
contacts ........................................................................ 37
emergency calling
dial pad ......................................................................... 34
Emerg ........................................................................... 34
lock screen ................................................................... 33
status screen ................................................................ 33
emergency calls ...................................................................19
enable wireless headset ....................................................
104
enabling bluetooth ............................................................. 103
enhanced call forwarding
deleting a rule ............................................................... 64
editing a rule ................................................................. 63
error tones
turn off .........................................................................104
turn on ........................................................................ 104
exchange contacts ...............................................................99
excluding others from bridging .............................................
74
exclusion ..............................................................................74
extension
blocking display ............................................................ 55
unblocking display ........................................................ 74
F
failover ................................................................................116
feature
Hunt Group Busy .......................................................... 76
features
accessing features ........................................................51
advanced ...................................................................... 51
automatic callback ........................................................ 54
blind transfer .................................................................70
call forward ...................................................................
62
call parking ................................................................... 65
call pickup .....................................................................68
call pickup, ....................................................................67
call pickup directed ....................................................... 67
call pickup extended ...............................................
67–69
call recording ................................................................ 69
call transfer ................................................................... 70
consultative transfer ..................................................... 70
enabling Send all Call .................................................102
enhanced call forwarding ........................................62–64
extending call to your cell phone .................................. 75
interrupting a call with a whisper page .........................
76
multiple device access ..................................................79
parking a call ................................................................ 65
priority call .................................................................... 80
unparking a call ............................................................ 66
Features
Automatic callback ........................................................54
Bridged Call Appearance ..............................................55
Presence ...................................................................... 84
Setting up Automatic Callback ......................................54
finding content on documentation center ...........................121
G
getting started
connecting to WiFi ........................................................ 20
login .............................................................................. 18
groups,
another group call pickup ............................................. 67
call pickup group ...........................................................67
H
handset
AGC ............................................................................102
hearing aid compatibility ............................................. 106
profile ..........................................................................106
headset
AGC ............................................................................102
mic level ......................................................................105
profile setting .............................................................. 106
headset profile ................................................................... 107
hold
putting a conference call on hold ..................................49
Hunt Group Busy
using ............................................................................. 76
Index
May 2020 Using Avaya J189 IP Phone SIP 126
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DRAFT—May 8, 2020—8:55 AM (UTC)