Operating Instructions
Table Of Contents
- Contents
- Chapter 1: Introduction
- Chapter 2: Phone overview
- Chapter 3: Getting started
- Chapter 4: Navigation
- Chapter 5: Handling incoming calls
- Chapter 6: Handling outgoing calls
- Chapter 7: Call-related features
- Chapter 8: Managing contacts
- Adding a new contact
- Adding a contact from the Recents list
- Editing a contact
- Doing a quick search for a contact
- Viewing the contact details
- Searching for a contact
- Combining contacts
- Deleting a contact
- Creating a local Сontacts group
- Adding a contact to the local group
- Removing a contact from the local group
- Assigning a ringtone to a contact
- LDAP Directory
- Chapter 9: Managing Recents
- Chapter 10: Managing conference calls
- Chapter 11: Advanced features
- Accessing the Features screen
- Active call shortcut keys
- Activating the screen saver
- Activating Send All Calls
- Automatic Callback
- Autodialing a pre-assigned number
- Blocking your extension from displaying during calls
- Bridged Call Appearance
- Busy Indicator
- Calendar
- Call Forwarding
- Call forwarding to your cell phone using EC500
- Calling in your intercom group
- Call Parking
- Dynamic Park and Page
- Call Pickup
- Call recording
- Call Transfer
- Crisis alert station
- Displaying your extension on outgoing calls
- Excluding others from bridging on to your call
- Extending a call to your cell phone
- Hunt Group Busy
- Interrupting a call with a whisper page
- Limit Incoming Calls
- Long-term acoustic exposure protection
- Multiple Device Access
- Using URI dialing to make a call
- Making a priority call
- Multicast Paging
- No Hold Conference
- Precedence call
- Pre-configuration of keys
- Presence
- SLA Mon™
- Shared control
- Team Button
- Tracing a malicious call
- Using a Guest Login
- WML browser
- Chapter 12: Customization
- Phone
- Applications
- Audio
- Turning automatic gain control on or off
- Enabling and disabling Bluetooth
- Pairing a Bluetooth enabled headset with your phone
- Turning button clicks on and off
- Turning error tones on and off
- Enabling wireless headset bidirectional signaling
- Setting headset mic level
- Configuring hearing aid compatibility
- Setting a headset profile
- Setting a personalized ringtone
- Display
- Changing the background image
- Changing the screen saver
- Setting the screen saver details
- Adjusting the brightness of a phone screen
- Setting the display language
- Setting the backlight timer
- Setting the time format
- Setting the date format
- Setting the time zone
- Setting the text size
- Setting the phone screen width
- Setting the network mode
- Chapter 13: Troubleshooting
- Chapter 14: Resources
- Index
No. Name Description
14 Speaker Used to turn on the speaker.
15 Secondary display Provides quick access to line appearances, features, and phone
menus.
17 Volume Used to adjust volume of a handset, speaker, or ringtone.
• (+) : To increases the volume.
• (-): To decrease the volume.
18 Mute Button Used to mute and unmute the outgoing audio.
19 Left, Right keys Used to navigate on the Secondary Display screen.
20 Handset Used to receive and make calls.
Application keys provide direct access to the corresponding applications:1
No. Application keys Description
5 Main Menu Displays the list of options, such as Features, Applications,
Settings, and Network Information.
6 Phone key Displays the Phone screen.
9 Contacts Displays the entries in your Contact list.
11 Recents Displays the list of all calls.
Optional components2
You can use the following optional components with the phone:3
• PSAC12R–050 – 5V DC Power adapter4
• JBM24 Button Module5
• Avaya J100 Expansion Module6
• PoE power supply7
• J100 wireless card support8
Phone overview
May 2020 Using Avaya J189 IP Phone SIP 16
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—May 8, 2020—8:55 AM (UTC)