Operating Instructions
Table Of Contents
- Contents
- Chapter 1: Introduction
- Chapter 2: Phone overview
- Chapter 3: Getting started
- Chapter 4: Navigation
- Chapter 5: Handling incoming calls
- Chapter 6: Handling outgoing calls
- Chapter 7: Call-related features
- Chapter 8: Managing contacts
- Adding a new contact
- Adding a contact from the Recents list
- Editing a contact
- Doing a quick search for a contact
- Viewing the contact details
- Searching for a contact
- Combining contacts
- Deleting a contact
- Creating a local Сontacts group
- Adding a contact to the local group
- Removing a contact from the local group
- Assigning a ringtone to a contact
- LDAP Directory
- Chapter 9: Managing Recents
- Chapter 10: Managing conference calls
- Chapter 11: Advanced features
- Accessing the Features screen
- Active call shortcut keys
- Activating the screen saver
- Activating Send All Calls
- Automatic Callback
- Autodialing a pre-assigned number
- Blocking your extension from displaying during calls
- Bridged Call Appearance
- Busy Indicator
- Calendar
- Call Forwarding
- Call forwarding to your cell phone using EC500
- Calling in your intercom group
- Call Parking
- Dynamic Park and Page
- Call Pickup
- Call recording
- Call Transfer
- Crisis alert station
- Displaying your extension on outgoing calls
- Excluding others from bridging on to your call
- Extending a call to your cell phone
- Hunt Group Busy
- Interrupting a call with a whisper page
- Limit Incoming Calls
- Long-term acoustic exposure protection
- Multiple Device Access
- Using URI dialing to make a call
- Making a priority call
- Multicast Paging
- No Hold Conference
- Precedence call
- Pre-configuration of keys
- Presence
- SLA Mon™
- Shared control
- Team Button
- Tracing a malicious call
- Using a Guest Login
- WML browser
- Chapter 12: Customization
- Phone
- Applications
- Audio
- Turning automatic gain control on or off
- Enabling and disabling Bluetooth
- Pairing a Bluetooth enabled headset with your phone
- Turning button clicks on and off
- Turning error tones on and off
- Enabling wireless headset bidirectional signaling
- Setting headset mic level
- Configuring hearing aid compatibility
- Setting a headset profile
- Setting a personalized ringtone
- Display
- Changing the background image
- Changing the screen saver
- Setting the screen saver details
- Adjusting the brightness of a phone screen
- Setting the display language
- Setting the backlight timer
- Setting the time format
- Setting the date format
- Setting the time zone
- Setting the text size
- Setting the phone screen width
- Setting the network mode
- Chapter 13: Troubleshooting
- Chapter 14: Resources
- Index
Handling calls and conferences using Multiple Device1
Access2
About this task3
With the Avaya Aura
®
and Multiple Device Access feature, you can have up to ten devices4
configured with the same extension number. You can use this extension number to transfer active5
calls between your devices.6
Before you begin7
Ensure that the system administrator has activated the Multiple Device Access feature (MDA) for8
your extension.9
Procedure10
1. Initiate a call from your phone.11
2. To transfer the call to another phone, press Bridge on your phone.12
If the MDA phone that is joining the call uses a different signaling mode address family, you13
might notice the Limited Service icon appear on your device for a brief moment. After the14
MDA phone that is joining the call switches to using the signaling mode address family of15
the active call, the icon disappears.16
Related links17
Adding a participant to no hold conference on page 8218
Multiple Device Access on page 7919
Ignoring a call20
About this task21
When you do not want to answer a call or you are on another call, you can ignore the new22
incoming call. When you ignore a call, only the ring alert on your phone stops, you can still answer23
this call within its ring time by using the Up and Down arrow keys to select the call and answer it.24
Procedure25
On the Incoming call screen, press one of the following:26
• Ignore soft key27
• + volume button28
• - volume button29
The phone turns off the audio alert.30
Handling calls and conferences using Multiple Device Access
May 2020 Using Avaya J189 IP Phone SIP 29
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—May 8, 2020—8:55 AM (UTC)