Operating Instructions
Table Of Contents
- Contents
- Chapter 1: Introduction
- Chapter 2: Phone overview
- Chapter 3: Getting started
- Chapter 4: Navigation
- Chapter 5: Handling incoming calls
- Chapter 6: Handling outgoing calls
- Chapter 7: Call-related features
- Chapter 8: Managing contacts
- Adding a new contact
- Adding a contact from the Recents list
- Editing a contact
- Doing a quick search for a contact
- Viewing the contact details
- Searching for a contact
- Combining contacts
- Deleting a contact
- Creating a local Сontacts group
- Adding a contact to the local group
- Removing a contact from the local group
- Assigning a ringtone to a contact
- LDAP Directory
- Chapter 9: Managing Recents
- Chapter 10: Managing conference calls
- Chapter 11: Advanced features
- Accessing the Features screen
- Active call shortcut keys
- Activating the screen saver
- Activating Send All Calls
- Automatic Callback
- Autodialing a pre-assigned number
- Blocking your extension from displaying during calls
- Bridged Call Appearance
- Busy Indicator
- Calendar
- Call Forwarding
- Call forwarding to your cell phone using EC500
- Calling in your intercom group
- Call Parking
- Dynamic Park and Page
- Call Pickup
- Call recording
- Call Transfer
- Crisis alert station
- Displaying your extension on outgoing calls
- Excluding others from bridging on to your call
- Extending a call to your cell phone
- Hunt Group Busy
- Interrupting a call with a whisper page
- Limit Incoming Calls
- Long-term acoustic exposure protection
- Multiple Device Access
- Using URI dialing to make a call
- Making a priority call
- Multicast Paging
- No Hold Conference
- Precedence call
- Pre-configuration of keys
- Presence
- SLA Mon™
- Shared control
- Team Button
- Tracing a malicious call
- Using a Guest Login
- WML browser
- Chapter 12: Customization
- Phone
- Applications
- Audio
- Turning automatic gain control on or off
- Enabling and disabling Bluetooth
- Pairing a Bluetooth enabled headset with your phone
- Turning button clicks on and off
- Turning error tones on and off
- Enabling wireless headset bidirectional signaling
- Setting headset mic level
- Configuring hearing aid compatibility
- Setting a headset profile
- Setting a personalized ringtone
- Display
- Changing the background image
- Changing the screen saver
- Setting the screen saver details
- Adjusting the brightness of a phone screen
- Setting the display language
- Setting the backlight timer
- Setting the time format
- Setting the date format
- Setting the time zone
- Setting the text size
- Setting the phone screen width
- Setting the network mode
- Chapter 13: Troubleshooting
- Chapter 14: Resources
- Index
2. Press the Phone key.1
3. Do one of the following:2
• Scroll to the required Busy Indicator line, and press Call.3
• Press the required Busy Indicator line key.4
4. When the monitored user answers the call, press Join.5
6
Call Transfer to a monitored user7
Ongoing calls can be transferred to a user on the Busy Indicator line. This transfer is managed8
similarly to Call Transfer to a phone extension.9
You can transfer a call immediately (blind transfer) or after making a consultative call to the10
monitored user (attended transfer).11
Related links12
Call Transfer on page 7013
Making a blind transfer to a monitored user14
About this task15
Use this procedure to transfer immediately an active call to a monitored user.16
Procedure17
1. During an active call, press Transfer.18
2. Do one of the following:19
• Press the Busy Indicator line key corresponding to the user you want to transfer the call20
to.21
• Press the Phone key, scroll to the required Busy Indicator line, and press Select.22
The phone displays the Transfer now or talk with [BI extension number]?23
window.24
3. Press Now.25
Your call is transferred to the monitored line.26
Making an attended transfer to a monitored user27
About this task28
Use this procedure to transfer an active call to a monitored user by talking to this user first.29
Procedure30
1. During an active call, press Transfer.31
Advanced features
May 2020 Using Avaya J189 IP Phone SIP 58
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DRAFT—May 8, 2020—8:55 AM (UTC)