Operating Instructions
Table Of Contents
- Contents
- Chapter 1: Introduction
- Chapter 2: Phone overview
- Chapter 3: Getting started
- Chapter 4: Navigation
- Chapter 5: Handling incoming calls
- Chapter 6: Handling outgoing calls
- Chapter 7: Call-related features
- Chapter 8: Managing contacts
- Adding a new contact
- Adding a contact from the Recents list
- Editing a contact
- Doing a quick search for a contact
- Viewing the contact details
- Searching for a contact
- Combining contacts
- Deleting a contact
- Creating a local Сontacts group
- Adding a contact to the local group
- Removing a contact from the local group
- Assigning a ringtone to a contact
- LDAP Directory
- Chapter 9: Managing Recents
- Chapter 10: Managing conference calls
- Chapter 11: Advanced features
- Accessing the Features screen
- Active call shortcut keys
- Activating the screen saver
- Activating Send All Calls
- Automatic Callback
- Autodialing a pre-assigned number
- Blocking your extension from displaying during calls
- Bridged Call Appearance
- Busy Indicator
- Calendar
- Call Forwarding
- Call forwarding to your cell phone using EC500
- Calling in your intercom group
- Call Parking
- Dynamic Park and Page
- Call Pickup
- Call recording
- Call Transfer
- Crisis alert station
- Displaying your extension on outgoing calls
- Excluding others from bridging on to your call
- Extending a call to your cell phone
- Hunt Group Busy
- Interrupting a call with a whisper page
- Limit Incoming Calls
- Long-term acoustic exposure protection
- Multiple Device Access
- Using URI dialing to make a call
- Making a priority call
- Multicast Paging
- No Hold Conference
- Precedence call
- Pre-configuration of keys
- Presence
- SLA Mon™
- Shared control
- Team Button
- Tracing a malicious call
- Using a Guest Login
- WML browser
- Chapter 12: Customization
- Phone
- Applications
- Audio
- Turning automatic gain control on or off
- Enabling and disabling Bluetooth
- Pairing a Bluetooth enabled headset with your phone
- Turning button clicks on and off
- Turning error tones on and off
- Enabling wireless headset bidirectional signaling
- Setting headset mic level
- Configuring hearing aid compatibility
- Setting a headset profile
- Setting a personalized ringtone
- Display
- Changing the background image
- Changing the screen saver
- Setting the screen saver details
- Adjusting the brightness of a phone screen
- Setting the display language
- Setting the backlight timer
- Setting the time format
- Setting the date format
- Setting the time zone
- Setting the text size
- Setting the phone screen width
- Setting the network mode
- Chapter 13: Troubleshooting
- Chapter 14: Resources
- Index
Field Description
Extension The emergency caller extension.
The following fields will display details only if Avaya Aura
®
Communication Manager has this information.
User name The emergency caller name.
Date The crisis occurrence date.
Time The crisis occurrence time.
Zone The crisis occurrence zone.
Crisis user room The emergency call origination room.
Crisis user floor The emergency call origination floor.
Crisis user building The emergency call origination
building.
1
Stopping the crisis alert2
About this task3
During a crisis alert, the phone plays the alert tone, the LED flashes, and the screen displays the4
emergency caller information. As a crisis alert watcher, in every user mode, you have to stop the5
alerts on your phone. In single-user mode, the alerts will stop on your phone if any one of the6
other crisis alert watchers stops the alerts before you do.7
Before you begin8
Ensure your that system administrator assigns you as one of the crisis alert watchers.9
• Crisis alert view: press the OK soft key to stop the view.10
• Audio alert: Press the OK soft key if you are in the crisis alert view, else press the Crisis Alert11
feature line key to stop the audio alert.12
• Visual alert: Press the Crisis Alert feature line key to stop the LED flashing.13
14
Acknowledging the crisis alert after an error in the first15
acknowledgment16
About this task17
Due to some technical issues, if there is an error in the acknowledgment process, the phone will18
display an error message while the alert tone continues to play. You can acknowledge this alert19
again.20
21
Before you begin22
Ensure that your system administrator designates you as a crisis alert watcher.23
Crisis alert station
May 2020 Using Avaya J189 IP Phone SIP 73
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—May 8, 2020—8:55 AM (UTC)