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NF15_2003

Number: 15/2003 Date 19/05/2003

Issue : 1

Meridian DECT Product - Technical Support Update

Purpose

The intention of this Newsflash is provide an update to issues described in the

previous DECT Newsflash issued in September 2002 (NF 37/2002 issue 2) and to

provide additional important information on the supportability of the Meridian DECT

Product.

This also brings to a close the EuroDAC DECT Task Force activity; ongoing there will

no longer be a weekly meeting for DECT issues.

C4010/4020 handsets

Latest version of the C4010/4020 handset firmware is 0.51K. The following issues

reported in the previous Newsflash are resolved with this software.

Issue Symptoms/Description

Handset desubscription Handset display shows ‘out of range’; the

only recovery in older firmware releases

was to re-subscribe the handset. This

issue was addressed in handset firmware

release 0.51i

Noise bursts experienced by the caller to

a DECT C4010/4020 set

This problem is experienced not by the

DECT handset user, but at the far end of

the call. This issue was addressed in

handset firmware release 0.51G

C4010/4020 Handset switches itself on In some instances it has been found that

C4010/4020 when left switched off can

then automatically switch themselves on.

This issue was addressed in handset

firmware release 0.51G

Page 1 of 5

Summary of content (5 pages)

PAGE 1
NF15_2003 Number: 15/2003 Issue : 1 Date 19/05/2003 Meridian DECT Product - Technical Support Update Purpose The intention of this Newsflash is provide an update to issues described in the previous DECT Newsflash issued in September 2002 (NF 37/2002 issue 2) and to provide additional important information on the supportability of the Meridian DECT Product. This also brings to a close the EuroDAC DECT Task Force activity; ongoing there will no longer be a weekly meeting for DECT issues.
PAGE 2
NF15_2003 C4010/4020 Handset Keypad Unlocks It has been reported that in some itself instances a C4010/4020 handset keypad will unlock itself, if locked. This issue was addressed in handset firmware release 0.51H *74 key combination causes ‘out of This firmware prevents the key range’ combination *74 from causing the handset to show ‘out of range’. The only recovery in older firmware releases is to remove/replace the batteries or press the reset pin. This issue was addressed in handset firmware release 0.
PAGE 3
NF15_2003 DMC Card Software Latest version of software for the DMC cards are; DMC8 DMC4 47000207 45100207 These latest software versions address the following issues DMC card lockup Base station lockup IDC Command XMI001/002 messages Symptoms would be no dial tone, unable to receive or make calls on DECT hand sets. The only recovery in older software releases was to reseat or reboot the cards The base station appears to functioning correctly, although there is no radio signal.
PAGE 4
NF15_2003 Serviceability on DECT We are pleased to announce to some recent initiatives, which greatly improve the serviceability of the Meridian DECT product. DMC-8 Card Message Monitor/Debug Guide This document details the message monitor capabilities on the DMC 8 card, which is an important aid in identifying which part of the system architecture is involved in a particular scenario and therefore to assist understanding and resolving problems on MDECT.
PAGE 5
NF15_2003 Latest DECT Service Pack for M1 25.15 DECT M1 Service Pack – version 7 – MPLR14005 Contains:MPLR12222 - DECT: Prompt WRLS set to YES automatically using "cpy" command. MPLR13166 - DECT: Dect diagnostic log swamped by message waiting audit signals. MPLR13859 - DECT: GROUP CALL CAUSES BLOCKED DCS SETS MPLR14329 - DECT: Locked out DECT (DCS) set keeps channel busy.