User Guide

Advanced features
68 NN42030-102 MC 3100 3.0 Standard 03.08 July 2009
Understanding the presence status of your friends
Presence status is represented by a colored icon and a description, as
shown in the following table.
If your friend has multiple devices associated with a single extension (for
example, a mobile phone and a desktop phone), the system reports the
presence according to the following rules.
1. If the devices of all of your friends are available, a green icon
displays.
2. If the devices of all friends are offline, a red icon displays.
3. If any of your friends devices is busy, a red icon displays.
4. If the devices of all of your friends are busy, a red icon displays.
5. If at least one device is available and no devices are busy, a green
icon displays.
6. If no devices are available and at least one device is away or out to
lunch, a yellow icon displays.
The rules are checked in order, from one to six, until a match is made.
Table 9: Presence status descriptions
Color Description
green connected
yellow away
yellow out to lunch
yellow be right back
red unavailable
red busy
red on vacation
red offline