Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Gateway 3100 — Administration Release: 2.1 Document Revision: 02.03 www.nortel.com NN42030-600 .
Nortel Mobile Communication 3100 Series Portfolio Release: 2.1 Publication: NN42030-600 Document status: Standard Document release date: 9 May 2008 Copyright © 2007, 2008 Nortel Networks All Rights Reserved. LEGAL NOTICE This document contains Nortel confidential and proprietary information. It is not to be copied, disclosed or distributed in any manner, in whole or in part, without Nortel’s express written authorization.
. Features 7 Other changes 7 Finding the latest updates on the Nortel Web site 9 Getting help from the Nortel Web site 9 Getting help over the telephone from a Nortel Solutions Center 9 Getting help from a specialist by using an Express Routing Code 10 Getting help through a Nortel distributor or reseller 10 Overview 11 Intended audience 11 Conventions 11 Text conventions 11 Terminology 12 Related information 12 Network feature functionality 15 Components 16 Hardware components 17 Administrative tasks 17
Configure trunking parameters 20 Install and configure the mobile clients 21 Test the configuration before you deploy to users 22 Upgrading the mobile client software 22 Installing or upgrading using the BlackBerry Enterprise Server Overview 25 Administrator access 25 User access 26 MCG 3100 Web Console log off 27 Password changes 27 Redundant MCG 3100 Web Console 28 Overview 29 System implementation options 29 Standalone server configuration 30 Redundant server configuration 30 MCG 3100 server power cycl
Overview 57 Administrative portal 57 Upload files to the software repository 58 Filter and view files in the software repository 60 User Portal 61 Download files from the software repository 61 MCC 3100 e-mail instructions for downloading Over the Air 63 MCC 3100 e-mail instructions for downloading from the computer 66 Overview 69 License file 71 License file troubleshooting 72 Admin shell access 73 Shell commands 73 MCG 3100 Server processes 74 MCG 3100 server databases 77 Packet dump utility 80 Server log
Procedure 9 Logging off users 39 Procedure 10 Deallocating user licenses 40 Procedure 11 Allocating user licenses 40 Procedure 12 Clearing a user message 41 Procedure 13 Checking Gateway Server status 44 Procedure 14 Checking Gateway Server statistics 46 Procedure 15 Checking user status 48 Procedure 16 Checking user statistics 50 Procedure 17 Checking group calls status 51 Procedure 18 Sending a system notification 54 Procedure 19 Cancelling a scheduled system notification 55 Procedure 20 Uploading the mob
. This section details what’s new in for Nortel Mobile Communication 3100 Series Portfolio Release 2.1. The following new features apply to this book: • Introduction of a new single mode client, the Nortel Mobile Communication Client 3100 for Windows Mobile Single Mode, which works in conjunction with the Nortel Mobile Communication Gateway 3100. • The MCG 3100 Web Console supports hypertext transport protocol (HTTP) or HTTP Secure (HTTPS) access.
New in this release November 2007 Standard 01.04. This document is up-issued to include changes in technical content for the packet dump utility, E.164 fully qualified international format numbers, CallPilot, and Call Detail Recording (CDR). October 2007 Standard 01.03. This document is up-issued to include changes in technical content including an MCC 3100 for BlackBerry/Nokia implementation workflow and updated screen captures. October 2007 Standard 01.02.
