Avaya MultiSite Administration Release 2.
Copyright 2003, Avaya Inc. All Rights Reserved Notice Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change. Warranty Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty.
The LASER devices operate within the following parameters: • Maximum power output: -5 dBm to -8 dBm • Center Wavelength: 1310 nm to 1360 nm Luokan 1 Laserlaite Klass 1 Laser Apparat Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposures. Contact your Avaya representative for more laser product information.
Declarations of Conformity For G350 and G700 Media Gateways: Manufacturer’s Port Identifier FIC Code SOC/REN/ Network A.S. Code Jacks Ground Start CO trunk 02GS2 1.0A RJ11C DID trunk 02RV2-T AS.0 RJ11C Loop Start CO trunk 02LS2 0.5A RJ11C 1.544 digital interface 04DU9-BN 6.0Y RJ48C Basic Rate Interface 04DU9-DN 6.0Y RJ48C 04DU9-IKN 6.0Y RJ48C 04DU9-ISN 6.0Y RJ48C 02IS5 6.
Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Conventions Used in This Book . . . . . .
Table of Contents Glossary and Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface Purpose This book explains how to configure Avaya MultiSite Administration (MultiSite Administration) and how to troubleshoot it. Prerequisites Installing and setting up MultiSite Administration requires familiarity with network administration, knowledge of the Red Hat implementation of the Linux operating system, and proficiency with Linux administration. This knowledge is not taught in this book but is essential for a successful installation.
Additional Resources Additional Resources You may find the following additional resources helpful. For help using MultiSite Administration, access the MultiSite Administration online help. It explains how to perform basic administration tasks. To access the online help, start the MultiSite Administration client and choose Help>Help Topics.
Preface How to Get This Book (and Others) on the Web You can view or download the latest version of this book from the Avaya, Inc. web site. You must have access to the Internet, an Internet browser, and Adobe Acrobat Reader (version 5.0 or later) with Search. Adobe Acrobat Reader is available from http://www.adobe.com. To view or download the latest version of the Avaya Integrated Management documentation: 1. Access http://www.avaya.com/support. 2. Click Product Documentation. 3.
How to Order More Copies of This Book How to Order More Copies of This Book To order paper copies of this book, call or write us and request the following publication: Order: Document Number: 555-233-137 Issue: Issue 5 Date: December 2003 Call: Avaya Publications Center Voice: 1 800 457 1235 Fax: 1 800 457 1764 If you are calling from somewhere that cannot access US 1-800 numbers, then call: Voice: + 1 207 866 6701 Fax: + 1 207 626 7269 Write: Globalware Solutions 200 Ward Hill Avenue Haverhill, MA 01835
1 Resources and Notices Avaya provides our customers with a variety of planning, consulting, and technical services. The sections below briefly describe the resources and services that are available. Client executives are your primary contact to obtain information and explore options to meet your specific business needs. Getting Help with the Installation If you are located within the United States and you want help installing or setting up MultiSite Administration, call your Avaya representative.
Avaya Remote Network Integration Services (RNIS) Avaya Remote Network Integration Services (RNIS) For this product, RNIS offers customers the following services: • Verify platform readiness • Remotely install MultiSite Administration • Configure the network management server for each voice system to be managed by MultiSite Administration • Verify customer acceptance Avaya Technical Service Organization (TSO) The TSO provides support for MultiSite Administration to client teams, field technicians, a
Resources and Notices Avaya Contact Information You may find the following contact information helpful at various times during the process of installing and setting up this product. This information was accurate at the time this book went to press. We update this information with each new release of MultiSite Administration. Customers can access only the resources in Table 1 (not Table 2). To view Avaya web sites, Avaya recommends that you use Internet Explorer. Table 1.
Third-Party Resources Third-Party Resources The table below lists contact information for third-party vendors. Table 3. Vendor web sites Vendor Web Sites Microsoft Main site: http://www.microsoft.com Red Hat Linux Main site: http://www.redhat.com System Security Notices Customers are solely responsible for the security of their system, network, and access to hardware and software. The sections below define the precautions that all customers should take to maintain the security of their systems.
Resources and Notices Toll Fraud Security Although MultiSite Administration is generally not at risk for toll fraud, customers are solely responsible for the security of their entire telecommunications system. Toll Fraud is the unauthorized use of a company’s telecommunications system by unauthorized parties. Unauthorized parties are persons other than the company’s employees, agents, subcontractors, or persons working on behalf of the company.
System Security Notices 16 Avaya MultiSite Administration Configuration
2 Overview MultiSite Administration is a client-server based application that enables you to administer Avaya media servers running Communication Manager software.
Configuration Checklist Configuration Checklist 1. Set up MultiSite Administration. (page 19) 2. Test the Installation. Test that a MultiSite Administration client can connect to each voice system. Test that clients can (or cannot) access the parts of MultiSite Administration that you specified when setting user permissions.
3 Setting Up MultiSite Administration To set up MultiSite Administration, you will complete the following basic activities, which are described in more detail in this chapter: 1. Start MultiSite Administration. (page 20) 2. Set up the MultiSite Administration server. (page 21) 3. Assign messaging systems. (page 22) 4. Change the administrative password. (page 22) 5. Add users and specify permissions. (page 23) 6. Start the queue. (page 25) 7. Initialize voice systems.
Starting MultiSite Administration Starting MultiSite Administration 1. Go to the Launch Products page, and click Avaya MultiSite Administration. * Note: If you are upgrading from Avaya MultiVantage Configuration Manager 1.3, it may take up to 90 minutes after installing the new software before you can use MultiSite Administration (depending on the number of voice systems that are configured). This is a one-time occurrence. 2. At the Login dialog box, enter your Login ID, your password, and click Login.
Setting Up MultiSite Administration Setting Up the MultiSite Administration Server The first time you log into MultiSite Administration, the MultiSite Administration Server configuration wizard will appear automatically. To set up the MultiSite Administration server, complete the following steps: 1. At the Welcome page, click Next. 2. (Optional) Complete the fields on this screen. 3. Click Next. 4. Specify whether you want to initialize voice systems manually or automatically.
Assigning Messaging Systems Assigning Messaging Systems By default, each messaging system is assigned automatically to the AUDIX node that has a matching IP address. If an AUDIX node does not have an IP address, you can assign a messaging system to that AUDIX node by performing the following steps 1. Click Messaging System Configuration. MultiSite Administration displays the Audix Nodes in MSA screen. 2. Select the voice system you want to assign to a messaging system, and click Assign.
Setting Up MultiSite Administration Adding Users By default, all users you add to MultiSite Administration will have full privileges on the voice systems you specify. However, in Release 2.0, you can create and assign a custom privileges profile to users. With this custom privileges profile, you can restrict users from accessing certain objects within the MultiSite Administration System Manager.
Adding Users 13. In the User Roles area, perform the following steps: a. Place a check mark in the System Manager check box if you want the user to be able to access objects in the System Manager. b. Select the option button for the type of System Manager privileges you want this user to have on the selected voice system(s). If you select Full Privileges, this user will have full permission for all the System Manager objects.
Setting Up MultiSite Administration Starting the Queue You must start the queue before you can use MultiSite Administration to access or make changes to that voice system. * Note: The queue will be started already if you set MultiSite Administration to perform an automatic initialization. To manually start the queue, complete the following steps: 1. From the main screen, click the MSA Manager tab, if it is not already displayed. 2. Click System Resources. 3. Click Start Queue. 4. Click OK.
Initializing Voice Systems 26 Avaya MultiSite Administration Configuration
Glossary and Abbreviations A ATAC See “Avaya Technology and Consulting (ATAC)” on page 11. C Communication Manager software The call processing software that runs on Avaya media servers (such as Avaya S8500 Media Server). Formerly known as MultiVantage software and DEFINITY software. M media server Any of the products that run Communication Manager software. Formerly known as DEFINITY system, DEFINITY ECS, switch, PBX, MultiVantage Solution, or voice system.
Avaya MultiSite Administration Configuration
Index A ATAC 13 Avaya Support Center web site 13 Avaya Technology and Consulting (ATAC) 11 C configuration getting help 11 contact information for Avaya 13 third party 14 E Enterprise Management Support 13 H help with configuration 11 I installation checklist 18 overview 18 services 12 M Microsoft web site 14 N network security 14 P passwords, changing 14 Avaya MultiSite Administration Configuration R Red Hat web site 14 RNIS 12 S security Avaya disclaimer 15 for networks 14 network 14 notices 14 toll fra
Index 30 Avaya MultiSite Administration Configuration
