Administrator's Guide

Setting up remote office
Issue 5 October 2002 119555-233-506
Related topics
See the ‘‘Internet Protocol (IP) Softphones’’ on page 1444 for descriptions of the
IP Softphone configurations.
See the online help and to Avaya IP Softphone Overview and Troubleshooting for
customer information on Avaya IP Softphone applications. This document is a
Portable Document Format (PDF) document that is located in the Overview
Document folder on the Avaya IP Softphone CD.
Also see Getting Started, located on the Avaya IP Softphone CD for more
information on how to install and configure the IP Softphone software.
Setting up remote office
MultiVantage remote office provides IP processing capabilities to traditional call
handling for voice and data between MultiVantage and offices with remote office
hardware. You need to add the remote office information as a node on the
MultiVantage, add extensions, set up the trunk and signaling groups.
Before you start
Be sure the following fields on the Feature Related System Parameters Customer
Options screen are set to
y or completed. If not, contact your Avaya
representative.
■ Maximum Administered Remote Office Trunks
■ Maximum Administered Remote Office Stations
■ Product ID registration limit
■ Remote Office
■ IP station
■ ISDN-PRI
■ IP trunks
■ Softphone
Also, be sure your remote office hardware is installed and administered at the
remote location. You need the following information from the remote
administration:
■ IP address
■ Password