Administrator's Guide

Telephone feature buttons
Issue 5 October 2002 133555-233-506
alt-frl Alt FRL Alternate Facility Restriction Level
(‘‘FRL’’): activates or deactivates an
alternate facility restriction level for the
extension.
1 per
system
ani-requst ANI
Request
Automatic Number Identification
Request: allows the user to display the
calling party’s number from incoming
trunks during the voice state of call. The
trunk must support this functionality.
1 per
station
assist
(Group: __)
Assist Supervisory Assistance: used by an ACD
agent to place a call to a split supervisor.
Group: specify the ACD split group
number.
1 per split
group
asvn-halt asvn-halt Authorization Code Security Violation
Notification: activates or deactivates call
referral when an authorization code
security violation is detected.
1 per
system
atd-qcalls AQC Attendant Queue Calls (display button):
tracks the number of calls in the attendant
group’s queue and displays the queue
status. Assign this button to any user who
you want to backup the attendant.
1 per
station
atd-qtime AQT Attendant Queue Time (display button):
tracks the calls in the attendant group’s
queue according to the oldest time a call
has been queued, and obtains a display of
the queue status.
1 per
station
aut-msg-wt
(Ext: ___)
Message
(name or
ext #)
Automatic Message Waiting: associated
status lamp automatically lights when an
LWC message has been stored in the
system for the associated extension (can
be a ‘‘VDN’’). This lamp will not light
on the mapped-to physical station for
messages left for virtual extensions.
1 per
aut-mst-ext
Table 3. Telephone feature buttons (Continued)
Button name
Button
label Description Maximum
Continued on next page