Administrator's Guide

Announcements

Issue 5 October 2002 1467555-233-506

The system automatically restores announcements to only one announcement

circuit pack. The system does not restore to announcement circuit packs that have

built-in memory.

About barge-in

You can allow callers to begin listening to an announcement after the system has

begun playing the message. This is called “barge-in.” Use barge-in with auxiliary

trunk announcements, DS1 announcements, and integrated announcements.

With barge-in, only one port plays the announcement at any one time. The system

routes a call to the announcement, immediately connects the call to the port, and

the caller hears the announcement as it is playing. You can set up barge-in

announcements to repeat continually while callers are connected to the port. The

caller listens until the system plays the entire announcement.

Interactions

■ Automatic Wakeup

Recorded Announcement allows Automatic Wakeup to use the built-in

announcement circuit pack in place of an Audichron adjunct.

If you use an integrated, multiple-integrated, or external type of

announcement for Automatic Wakeup, you can also administer the

announcement to repeat and to allow “barge-in” as a queue type. The

benefit of repeating announcements and “barge-in” queues is that you do

not need a separate port for each wakeup announcement. When guests pick

up an announcement at a particular time, they use only one port and the

message repeats until the last guest hangs up and the message ends.