Administrator's Guide

Attendant Features
Issue 5 October 2002 1473555-233-506
Attendant Direct Extension Selection
Attendant Direct Extension Selection (DXS) with busy lamp field allows the
attendant to track extension status (idle or busy) and to place or extend calls to
extension numbers without having to dial the extension.
Standard DXS Tracking
The basic selector console has 8 Hundreds Select buttons and 100 DXS buttons.
The enhanced selector console has 20 Hundreds Select buttons and 100 DXS
buttons. You can assign 12 additional Hundreds Select buttons to feature buttons
on the attendant console.
However, as you assign these feature buttons, note that the total number of
Hundreds Select buttons per attendant (including both attendant-console feature
buttons and selector-console buttons) cannot exceed 20.
Enhanced DXS Tracking
Enhanced DXS Tracking can help you if you have more than 100 telephones, but
you use a console that does not have Hundreds Select buttons administered. It can
also help if you have more telephones than you do Hundreds Select buttons (and
thus have hundreds groups that are administered with Hundreds Select buttons).
To use Enhanced DXS, assign a Group Select button on the Attendant Console
screen. This button allows the attendant to track and extend calls to telephones
that do not have associated Hundreds Select buttons. You can not use Enhanced
DXS Tracking if your extensions have fewer than three digits.
Group Display button
You can administer a Group Display button on the Attendant Console screen to
help the attendant track extension status. When the attendant presses this button,
the system displays the range of extensions currently tracked by the selector
console. Administer the Group Display button for either the feature area or the
display area of the console.
If the attendant selects this button, the system identifies the digits associated with
a Hundreds Select button — unless it finds no Hundreds Select button is lit, in
which case it identifies the digits last entered with the Group Select button. The
system continues to track the selected group of extensions until the attendant
selects a new group of extensions.