Administrator's Guide

Features and technical reference
555-233-5061480 Issue 5 October 2002
More information
When you dial an authorization code, the FRL assigned to the extension number,
attendant console, incoming trunk group, or remote access trunk group being used
for the call is replaced by the FRL assigned to the authorization code. The new
FRL functions the same as the one it replaces; however, the new FRL may
represent greater or lesser calling privileges than the FRL that it replaces. Access
to any given facility depends on the restrictions associated with the authorization
code FRL.
Example
A supervisor is at a desk of an employee and wants to make a call that is not
normally allowed by the FRL assigned to that employee’s extension. The
supervisor, however, can still make the call by dialing an authorization code that is
assigned an FRL that is not restricted from making that type of call.
For security reasons, authorization codes range from 4 to 13 digits. The number of
digits in the codes must be a fixed length for a particular MultiVantage system.
NOTE:
Once established, the number of digits (4 to 13) in the authorization
code remains fixed unless all codes are removed and re-entered. All
authorization codes used in the system must be the same length.
Incoming trunk groups within a system may be administered to always require an
authorization code. The system applies recall dial tone to a call when the user
must dial an authorization code. If the user dials a correct authorization code
within 10 seconds (interdigit timeout), the call completes as dialed. If the user
does not dial an authorization code or dials an incorrect authorization code, the
call routes to the attendant, or routes to intercept tone, depending on system
administration.
Normally, Direct Inward Dialing (DID) trunks should not require authorization
codes. However, it can be done and care should be taken when administering DID
trunks to require an authorization code, because different type calls could
terminate at different endpoints, and requiring an authorization code could be
confusing to the caller.