Administrator's Guide

Bridged call appearance
Issue 5 October 2002 1515555-233-506
If the primary user and the bridged user are both on the call when
one user transfers the call, the user performing the transfer becomes
the controlling user for the participation of both users on the
conference. To disassociate the appearance from the call, the
controlling user must be the latter of the two users to hang up from
the call. If the controlling user hangs up first, the appearance goes on
soft hold when the noncontrolling party hangs up. In this case, one
of two things must occur to disassociate the appearance from the
call: all other parties on the call hang up, or the controlling user
rejoins the call and hangs up again.
The display shows the number of other active parties in a call,
including active bridged appearances.
■ Consult (multiappearance telephones only)
Bridged call appearances of the primary extension do not ring on a consult
call to the primary extension.
■ Coverage Answer Group
— Single-line telephones
The primary (analog) telephone is not a member of a call coverage
answer group, because calls to the primary telephone as a member
of the group are not bridged.
If the primary telephone is made a member of a coverage group,
coverage criteria is based entirely on the criteria of the primary
telephone. This means that a call to the primary telephone that
requires call coverage treatment follows the path of the primary
telephone and not the path of any of the telephones with bridged
appearances of the primary telephones. In this case, it is desirable to
have the bridging user in the coverage path of the primary
telephone. Then, when a call to the primary telephone requires
coverage treatment, it follows the coverage path to the bridging
user’s telephone, call appearances of the call are dropped, and the
call terminates at the bridging user’s telephone as a coverage call.
— Multiappearance telephones
Bridged call appearances of a primary extension do not ring when
there is a Coverage Answer Group (CAG) call to the primary
extension. Bridged call appearances cannot bridge onto the call.
■ Data Privacy, Data Restriction
When Data Privacy is activated or Data Restriction is assigned to a
telephone involved in a bridged call and the primary telephone and/or
bridging user attempts to bridge onto the call, Data Privacy and Data
Restriction are automatically overridden (or deactivated in the case of Data
Privacy).