Administrator's Guide

Bridged call appearance
Issue 5 October 2002 1517555-233-506
■ Hotline Service (single-line telephones)
If a single-line telephone is administered for Hotline Service, bridged
appearances of that telephone’s extension also places a hot line call
automatically when a user goes off-hook on that bridged appearance.
■ Hunt Group (DDC or UCD)
Bridged call appearances cannot be used in conjunction with DDC or UCD
hunt groups.
Although you can assign a bridged extension to a hunt group, Avaya does
not recommend such assignment because DDC/UCD calls do not terminate
at any bridged appearances of that extension on other telephones.
■ Intercom — Automatic and Intercom — Dial (multiappearance telephones
only)
Bridged appearances of a primary extension number are not rung for
intercom calls. Furthermore, if a telephone has no primary call appearances
it can never be rung for an intercom call. Therefore, if a secretary is
screening all calls for the principal, and is indicating who is calling via
intercom, the principal must have a call appearance on which to receive
and send intercom calls.
■ Internal Automatic Answer (IAA)
Calls terminating to a bridged appearance of an IAA-eligible telephone are
not eligible for IAA.
■ Last Number Dialed (LND)
Activation of the LND feature causes the last number dialed from the
activating telephone to be redialed, regardless of the extension number
used (primary or bridged call appearance).
■ Leave Word Calling (LWC)
A LWC message left by a user on a bridged call appearance leaves a
message for the called party to call the primary extension number assigned
to the bridged call appearance.
When a user calls a primary extension, and activates LWC, the message is
left for the primary extension, even if the call was answered at a bridged
call appearance.
LWC messages left by the primary user can be canceled by a bridged
appearance user (for example, a secretary can cancel a LWC message left
by a boss).