Administrator's Guide

Call detail recording
Issue 5 October 2002 1559555-233-506
Intraswitch CDR
Intraswitch CDR generates call records for calls to and from users on the local
switch. For the system to generate an intraswitch CDR record, one of the
extensions involved in a call must have intraswitch CDR assigned.
If a station is optioned for Intraswitch CDR, and ITCS is also enabled, ITCS
overrides Intraswitch CDR. That is, incoming trunk calls involving the station
produce trunk call records, not Intraswitch CDR records.
The output for intraswitch CDR follows the same format you have established for
other call records. Certain fields do not appear on intraswitch call records, because
they do not pertain to internal calls. For example, an intraswitch record does not
contain trunk access codes or circuit IDs, since these do not apply.
Some calls may seem to be intraswitch CDR calls, but actually result in trunk
calls. For example, a station-to-station call to an extension that is forwarded to an
outgoing trunk produces only a trunk CDR record, regardless of whether or not
either station has intraswitch CDR assigned.
You can assign intraswitch CDR to TEGs, stations, data modules, VDNs, Primary
Rate Interface (PRI) endpoints, access endpoints, or hunt groups. The number that
appears in the dialed number field depends on whether you have administered
CDR System Parameters to record hunt group/member or VDN information. You
cannot assign intraswitch CDR to attendant consoles or CallVisor ASAI stations.
NOTE:
If an extension with intraswitch CDR is neither the originator of the call nor
the dialed number of the call, the system does not produce a call record,
even though the extension might be a party on the call (via Call Pickup, Call
Forwarding, etc.).
Privacy
CDR Privacy allows you to administer the system to blank a given number of
dialed digits from a CDR report. This is useful when it is necessary to know
details of a person’s calls for accounting purposes, but it is not necessary or
desirable to know the exact number called.
You can administer the number of digits to hide, up to 7. The value in Privacy
Digits to Hide determines how many digits do not appear on the call record. This
parameter is system-wide. Whether or not an individual’s calls receive Privacy
treatment is determined by the CDR Privacy field on the Station screen.