Administrator's Guide

Managing phone features
555-233-506156 Issue 5 October 2002
More information
There are limits to the total number of abbreviated dialing list entries, the number
of personal dial lists, and the number of group dial lists that your system can store.
Because of these limitations, you should avoid storing the same number in more
than one list. Instead, assign commonly dialed numbers to the system list or to a
group list. You can determine the abbreviated dialing storage capacity, by
referring to the System Capacity screen for the abbreviated dialing values
(
display capacity).
Related topics
For more information, see ‘‘Abbreviated dialing’’ on page 1449.
A user
complains that
using an
abbreviated dial
list dials the
wrong number.
■ The user could be
using the wrong dial
code.
■ The dial code could be
defined incorrectly.
1. Ask the user what number they dialed
or button they pressed to determine
which list and dial code they
attempted to call.
2. Access the dialing list and verify that
the number stored for the specific
dial code corresponds to the number
the user wanted to dial. (For example
to access a group list, type
display
abbreviated-dialing group x
and
press
RETURN, where x is a group list
number.)
3. If the user dialed the wrong code,
give them the correct code.
4. If the dial code is wrong, press
CANCEL and use the appropriate
change command to re-access the
abbreviated dialing list. Correct the
number and press
ENTER.
Problem Possible causes Solutions