Administrator's Guide

Features and technical reference
555-233-5061648 Issue 5 October 2002
Conference/Transfer Toggle/Swap
Conference/Transfer Toggle/Swap allows users to toggle between two parties in
the middle of setting up a conference prior to connecting all parties together or to
consult with both parties prior to transferring a call. The display also toggles
between the two parties. This is not available on attendant consoles.
Selective Conference Party Display, Drop, and
Mute
Selective Conference Party Display, Drop, and Mute allows any user on a digital
station with display or on an attendant console to use the display to identify all of
the other parties on a two-party or conference call. The user presses a feature
button while on the call that puts the station or console into conference display
mode. The user then can scroll through the display of each party currently on the
call by repeatedly pressing the feature button. The display shows the partys
number and name (when available).
The user then could do either of the following:
The user can selectively drop the party currently shown on the display with
a single button push. This can be useful during conference calls when
adding a party that does not answer and the call goes to voice mail.
The user can selectively mute the party currently shown on the display with
a single button push. This puts the selected party in listen-only mode.
This can be useful during conference calls when a party puts the conference
call on hold and everyone on the call is forced to listen to music-on-hold.
The user can mute that party so the conference call can continue without
interruption. The muted party can then rejoin the call by pressing the # key
on their telephone.
Meet-me Conference
Meet-me Conference allows users to set up a dial-in conference of up to six
parties. Meet-me Conference uses Call Vectoring to process the setup of the
conference call. Meet-me Conference can be assigned optionally to require an
access code. If an access code is assigned, and if the vector is programmed to
expect an access code, each user dialing in to the conference call must enter the
correct access code to be added to the call. The Meet-me Conference extension
can be dialed by any internal or remote access users, and by external parties if the
extension number is part of the customers Direct Inward Dialing (DID) block.