Administrator's Guide

Extended user administration of redirected calls
Issue 5 October 2002 1675555-233-506
COR
The COR controls the use of the change coverage option of Extended User
Administration of Redirected Calls. This means that, if the Can Change Coverage
field on the COR screen is set to
y, you can use the Change Coverage FAC to
change your coverage option.
How to use from an attendant or
console-permissions station
To use Extended User Administration of Redirected Calls from an attendant or
console-permissions station is the same as that described for a user, except
console-permissions stations and attendants do not need to enter a station security
code, nor do they need to press the pound key (#).
How to use from an off-site location
To use Extended User Administration of Redirected Calls from off-site, you must
first access the telecommuting-access extension. If you make the request via
Direct Inward Dialing (DID), you must precede the extension with the correct
public-network prefix. If you make the request via a trunk group dedicated to
remote access of this feature, you must dial the public-network number for the
trunk group.
The system provides dial tone after you access the telecommuting access
extension. At that point you can enter only one of the four FACs associated with
this feature. The 4 FACs associated with Extended User Administration of
Redirected Calls are:
■ Extended Call Fwd All Activate
■ Extended Call Fwd Busy D/A Activate
■ Extended Call Fwd Deactivation
■ Change Coverage
When the system provides dial tone, you can proceed with the steps outlined for
on-site use of the feature in ‘‘Training users’’ on page 373.
How to interrupt the command sequence
To interrupt the command sequence and begin again, you can enter an asterisk (*)
at any point before the second pound sign. The system provides dial tone, and you
can begin the command sequence at the point of entering your extension. (You
should not enter the FAC again.) The interrupted command sequence is not
recorded as an invalid attempt.