Administrator's Guide

Hospitality features
Issue 5 October 2002 1701555-233-506
Custom Selection of VIP DID Numbers
Custom Selection of VIP DID numbers allows you to select the DID number
assigned to a room when a guest checks in. It also provides buttons on display sets
that allow you to check-in a VIP (the vip-chkin button), to view and change XDID
and XDIDVIP numbers (the did-view button), and to disassociate XDID and
XDIDVIP numbers outside of the normal guest check-out procedure (the
did-remove button).
Make sure the following fields are administered in order to use Custom Selection
of VIP DID Numbers:
■ the Basic Hospitality field on the Feature Related System Parameters
Customer Options screen is
y
■ the Custom Selection of VIP DID Numbers field on the Feature Related
System Parameters Hospitality screen is
y
■ the Automatic Selection of DID Numbers field on the Feature Related
System Parameters Hospitality screen is
y
You also need to set up a number of stations as xdidvip (enter xdidvip in the Type
field on the Station screen).
When you use the vip-chkin button on a display phone to check in a guest, you
receive prompts to enter the room extension number and the VIP DID number.
Use the did-view button to change a DID number that is automatically assigned by
the switch (XDID), or one you select yourself (XDIDVIP).
Use
list station to see which VIP DID numbers are administered. Check the
hunt-to station field to see if an XDIDVIP number is available or is assigned to a
guest room.
Do Not Disturb
Do Not Disturb allows guests, attendants, and authorized front-desk phone users
(those with console permission) to request that no calls, other than priority calls,
terminate at a particular extension until a specified time. At the specified time, the
system automatically deactivates the feature and allows calls to terminate
normally at the extension.
Do Not Disturb is a form of termination restriction associated with an automatic
deactivate time. When Do Not Disturb is active, the user receives only those calls
associated with Automatic Callback, Automatic Wakeup, and Priority Calling,
and those calls that are redirected to that extension via the Call Coverage and Call
Forwarding All Calls. All other calls redirect to a recorded announcement, an
attendant, or intercept tone. You can administer the switch to provide a special dial
tone whenever an analog set goes off-hook when Do Not Disturb is active.