Administrator's Guide

Hospitality features
Issue 5 October 2002 1703555-233-506
Audit Trail Reports
The system keeps a record of all phones that are in Do Not Disturb mode. You can
display or print this information.
Administer the following reports for printing on a daily basis:
■ Do Not Disturb Status Report — This report lists all extensions with Do
Not Disturb active and the specified deactivate time for each.
■ Do Not Disturb Plus COR Status Report — This report lists all extensions,
plus those whose controlled-restriction level is termination restriction. (The
attendant activates termination restriction for a specific extension or COR.
A deactivate time is not associated with termination restriction.)
Records do not include Do Not Disturb information for extensions that are both
termination and outward restricted.
Considerations
■ Do Not Disturb lessens the attendant’s workload when phone users with
speech-synthesizer circuit packs activate the feature themselves.
■ A front-desk user must have a console-permission COS to activate this
feature.
■ The number of available speech-synthesis ports is the only limit on the
number of users receiving voice prompting.
Interactions
■ Automatic Callback
Do Not Disturb does not block an Automatic Callback call. Return calls
terminate at a phone in the normal way.
■ Automatic Wakeup
An Automatic Wakeup call deactivates Do Not Disturb and alerts the guest
at the specified time.
If the Wakeup Activation via Tone is enabled, the auto wakeup interface
from the Speech Synthesizer circuit pack is disabled. The Do Not Disturb
interface still operates.
■ Call Coverage
If a point in a coverage path has Do Not Disturb active, calls covering to
that extension alert the extension unless the extension has
controlled-restriction termination active. When Do Not Disturb is active
and a phone does not have a coverage path, calls are routed to the attendant.