Administrator's Guide

Features and technical reference
555-233-5061704 Issue 5 October 2002
■ Call Forwarding All Calls
If Do Not Disturb is active at the forwarding extension, the caller receives
intercept treatment. If Do Not Disturb is active at the forwarded-to
extension, the call alerts the forwarded-to extension.
■ Controlled Restriction
When a phone has total-controlled restriction, it cannot receive or place
any calls. However, it can receive a call if another station has an auto-icom
button pointing to the controlled-restriction station.
■ Internal Automatic Answer (IAA)
Activation of Do Not Disturb at the called phone preempts IAA.
■ PC Console
You cannot implement Do Not Disturb at a PC Console.
■ PMS Interface
Checkout from either a PMS or the switch automatically deactivates Do Not
Disturb for the specified extension.
Names Registration
Names Registration automatically sends a guest’s name and room extension from
the PMS to the switch at check-in, and automatically removes this information at
checkout.
Detailed description
The information provided by Names Registration displays on any attendant
console or display-equipped phone (as might be used for example, by Room
Service, Security, and others). The information allows hotel personnel to provide
personalized greetings to calling guests. For example, if John Smith calls room
service, personnel with a display-equipped phone, see John’s name and room
extension and can answer with a personalized greeting.
The name of the calling or called party can display on display-equipped phones.
To maintain necessary guest security, hotels do not divulge guests’ room numbers
to other guests or callers. For this reason, do not assign display-equipped phones
to guest rooms.
Check In
The switch performs the following procedures at check-in:
1. Information about the guest is obtained and stored in the hotel’s PMS.
2. The PMS sends a check-in message to the switch.