Administrator's Guide

Hospitality features
Issue 5 October 2002 1705555-233-506
3. The switch stores the guest’s name and coverage path.
4. The switch removes the outward restriction on the telephone in the guest
room. The switch removes all LWC messages.
5. The switch changes the status of the room from unoccupied to occupied.
At check-in, update the PBX names internal table and the call-coverage
path for the guest phone. Name Registration automatically sends a guest’s
name, extension (room), and preferred call-coverage path to the switch.
Check Out
1. The switch clears any previous wakeup calls.
2. The switch clears message-waiting lamp indications.
3. The switch activates controlled outward restriction, removes the guest’s
name, and identifies any unopened messages.
At checkout, Name Registration automatically changes the call-coverage path to
the administered Default Coverage Path for Client Rooms.
Guest Information Input/Change
Use Guest Information Input/Change to change the guest name associated with an
extension, input a guest name after check-in, or change a call-coverage path. For
example, hotel may check in airline personnel before their arrival to guarantee
their reservation. However, hotel personnel may be unaware of the guests’ names
and so wait until their arrival to update the names.
Name Registration Information Format
For both Name Registration and Guest Information Input/Change, a guest name
may consist of as many as 15 characters, including spaces and commas. Do not
use periods.
The name may be in all upper case letters, all lower case letters, or a mixture of
upper case and lower case letters. To use Integrated Directory, enter the name
using one of the following methods.
■ Last name, comma, first name (for example, Jones, Fred)
■ Last name, comma, first name, space, title/middle initial/name (for
example, Jones, Fred Mr)
■ Last name only (for example, Jones)