Administrator's Guide

Features and technical reference
555-233-5061706 Issue 5 October 2002
Call Coverage
Both Names Registration and Guest Information Input/Change messages contain
call-coverage path numbers. These numbers do not display but are used to
configure the appropriate call-coverage arrangements for guest extensions.
Arrangements can be for voice mail, text messages, any available coverage point,
or no coverage at all.
Administer call-coverage paths on the switch, and use the associated path
numbers to establish coverage arrangements at check-in. For suites, administer
paths to allow one room in the suite to be the coverage point for the other. To
make customized arrangements at time of check-in (such as coverage from one
guest room to another), manually administer the path attributes at the switch.
Considerations
■ Call-coverage path numbers sent by PMS to the switch for automatic
reconfiguration are limited to those administered in the switch and stored in
PMS.
■ A guest room extension can have a maximum of 5 digits.
■ An input in PMS of the name displayed on display-equipped phones
updates the switch.
■ The Name and Room Number/Extension is not overwritten with a
redirection reason unless the call is an emergency call or the station always
is administered to have redirection. Also, certain redirection displays will
not be shown (for example, priority, intercom dialing).
Interactions
■ Call Coverage
Call-coverage arrangements are not limited to automatic update during
check-in messages sent from PMS. Hotel personnel require coverage
points other than those designated for guests. Call-coverage paths can be
manually administered at the switch via the management terminal.
■ COS
If an extension has a client room COS, the save translation operation clears
the station name and sets the coverage path to the default coverage path for
client room when stored on tape. This does not affect the existing
information in memory. However, if the translations are read in, it affects
existing extensions until a database swap synchronizes the switch and
PMS.
■ Name Character Length
The switch supports 27-character names, but the PMS interface supports
only 15-character names.