Administrator's Guide

Intercom

Issue 5 October 2002 1725555-233-506

Intercom groups

■ You can create up to 32 intercom groups on one DEFINITY server.

■ Each group can have up to 32 extensions in it.

■ It’s OK to assign the same extension to different groups.

■ Intercom calls are only possible between extensions in the same group.

■ Any group member with a feature button for dial intercom can make an

intercom call to any other member in the group.

Phones

■ You can assign any type of phone to an intercom group. However, only

multiappearance phones can make and receive intercom calls. Single-line

phones can only receive intercom calls. Multiappearance phones must have

at least one open or available call appearance to receive intercom calls.

■ Phones receiving an intercom call make a unique alerting sound. If the

phone has an intercom button with a status lamp, the lamp flashes.

■ You can administer an automatic intercom connection between 2 phones

even if their classes of restriction don’t allow other calls between them.

Interactions

■ Bridged Appearances

Bridged appearances can’t receive intercom calls.

■ Call Coverage

Intercom calls do not follow a coverage path unless the caller activates Go

To Cover.

■ Call Forwarding

Intercom calls cannot be forwarded off-net.

■ Call Pickup/Directed Call Pickup

Intercom calls are not included in the call pickup alerting count.

■ Data Privacy and Data Restriction

Extensions with either of these features active cannot originate intercom

calls.