Administrator's Guide

Night Service
Issue 5 October 2002 1787555-233-506
Interactions for Trunk Group Night Service
■ Call Forwarding All Calls
If the individual Trunk Group Night Service mode and the trunk group’s
NSE have Call Forwarding All Calls activated, the night service calls
terminating to that NSE are forwarded to the designated extension.
■ Forced First Announcements
An interaction occurs with System Night Service and Forced First
Announcement. For example, if hunt group A has a forced first
announcement, assign the incoming CO trunk to terminate at hunt group A.
Assign the incoming trunk’s night-service destination to be another hunt
group (hunt group B). Assign a Night Service button to the attendant.
With night service active on the attendant, the incoming CO call routes to
the night-service destination hunt group B and does not play the Forced
First Announcement of the incoming destination’s hunt group A.
■ Listed Directory Number
In System Night Service mode, all incoming LDN calls (except those using
DID trunks) which have activated night service are redirected to their
corresponding trunk group’s NSE. Incoming LDN calls using DID trunks
are directed to the Night Console Service, Night Station Service, or Trunk
Answer From Any Station, respectively, whichever applies first. Non-LDN
DID trunk calls terminate at the dialed extension.
Related topics
For Hunt Group Night Service
See ‘‘Attendant Console’’ on page 614 for administering feature button
assignments on an attendant console.
See ‘‘Hunt Group’’ on page 875 for information on assigning the destination for
calls when in a night service mode.
See ‘‘Station’’ on page 1127 for administering feature button assignments on
stations.
See ‘‘Setting up night service for hunt groups’’ on page 216 for instructions.
For Night Console Service
See ‘‘Attendant Console’’ on page 614 for information for administering feature
button assignments on the attendant console.
See ‘‘Setting up night console service’’ on page 208 for instructions.