Administrator's Guide

Remote Access
Issue 5 October 2002 1801555-233-506
Read the information in ‘‘Security’’ on page 1802 before administering this
feature.
!
SECURITY ALERT:
Avaya has designed the Remote Access feature incorporated in this product
that, when properly administered by the customer, enables the customer to
minimize the ability of unauthorized persons to gain access to the network. It
is the customer’s responsibility to take the appropriate steps to properly
implement the features, evaluate and administer the various restriction
levels, protect access codes, and distribute them only to individuals who
have been advised of the sensitive nature of the access information. Each
authorized user should be instructed on the proper use and handling of
access codes.
In rare instances, unauthorized individuals make connections to the
telecommunications network through use of remote-access features. In such
an event, applicable tariffs require that the customer pay all network
charges for traffic. Avaya cannot be responsible for such charges, and does
not make any allowance or give any credit for charges that result from
unauthorized access.
Detailed description
Remote Access provides you with access to the system and its features from the
public network. This allows you to make business calls from home or use
Recorded Telephone Dictation Access to dictate a letter. If authorized, you can
also access system features from any on-site extension.
With Remote Access, you can dial into the system using DID, CO, FX, or 800
Service trunks. When a call comes in on a trunk group dedicated to Remote
Access, the system routes the call to the Remote Access extension you have
assigned. If DID is provided and the Remote Access extension is within the range
of numbers that can be accessed by DID, Remote Access is accessed through
DID.
Upon access to the feature, you hear system dial tone. If you have administered
your system to require a barrier code or authorization code, the system requires
you to enter it now. When you enter the required codes, the system generates dial
tone. You can now place local or long-distance calls as allowed.
Barrier codes provide your system security and define calling privileges through
the administered COR. You can administer up to 10 barrier codes, each with a
different COR and COS. Barrier codes can be from 4 to 7 digits, but all codes
must be the same length. You can also require that users enter an authorization
code to use this feature. Both barrier codes and authorization codes are described
under ‘‘Security’’ on page 1802.